> Hi everyone,

> Please excuse my intrusion into your lovely grouip of Food fans but I
> crave your indulgence.

> I guess most of us have been in a supermarket at one time or another.

> I'm doing some research and I thought this group might be a good place
> to start.

> I'm researching two main things and I'd be very grateful for any
> comments -

> (1)  How the average (that's you)  shopper deals with queuing at the
> checkout in a supermarket  -  do you chat to the other people, are you
> commenting on the management of the supermarket, do you zone out
> totally until it is your turn, anything else...  please include if you
> are waiting alone or if you have someone with you  (mother, sister,
> other relative, partner, child, friend etc)   What I'd like to get
> from this is a broad idea of how we deal with going through a busy
> checkout. (How I feel about it depends on how many of the staff can be
> seen to be standing around talking while the over worked checkout
> staff slave away)

> (2)  Any particularly glowing examples - either positive or negative-
> that you may have experienced in a supermarket  .  Great customer
> service?  lousy customer service ?  What happened , what did you do,
> what did they do, what was the outcome?

> Other than the above , I'd be happy to get any other comments such as
> people blocking the aisles,  poor quality of produce, out of date
> produce, 'specials' that are sold out before you get there,
> embarrassing moments like having the checkout operator calling on the
> microphone for a price check for condoms... (okay,  not  food -
> unless  ??  )