XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack 3)
Months ago I got a Microsoft .NET Framework 3.5 SP1 installation including update KB963707 which latter is now at issue.
Subsequent to that update I had a hard drive problem and had to copy my system to a new hard drive. (Something may have been scrambled in that process.)
Since then every time I do updates (never automatically) KB963707 fails to update. Repeated attempts on any occasion fail as well.
I was advised to remove KB963707 and reinstall it, but removal fails as well, giving me this error:
---------------- This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. ----------------
Repeated attempts always give the same error.
If anything I've written here sounds intelligent, rest assured I am NOT good at digging out and/or remembering technical details. I have no clue where said patch package is or should be, let alone how to verify it. I do suspect it may not be in the right place.
I tried removing the entire 3.5 SP1 package and got this error:
----------------- The Windows Installer package:
c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 sp1\vs_setup.msi could not be opened.
Choose Retry to try again. Choose Cancel for exit setup. -----------------
Again, repeated attempts always give the same result.
I've tried various NG's for help and the best I can get is an infuriating crop of, "I never have that problem here."
Days ago I went for another update, selecting the Express protocol (High priority updates). Out of the pack, 3 of the updates failed, including the one described above. It took out my broadband connection (Comcast) and I uninstalled everything from that session, reinstating my broadband connection.
Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my Add/Remove population. Not my kind of math.
I've tried to be clear and as complete as I can muster at the moment.
Please help me out here. Is there even a starting point?
JimL wrote: > XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. > Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack > 3)
> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation including > update KB963707 which latter is now at issue.
> Subsequent to that update I had a hard drive problem and had to copy my > system to a new hard drive. (Something may have been scrambled in that > process.)
> Since then every time I do updates (never automatically) KB963707 fails to > update. Repeated attempts on any occasion fail as well.
> I was advised to remove KB963707 and reinstall it, but removal fails as > well, giving me this error:
> ---------------- > This patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package. > ----------------
> Repeated attempts always give the same error.
> If anything I've written here sounds intelligent, rest assured I am NOT > good at digging out and/or remembering technical details. I have no clue > where said patch package is or should be, let alone how to verify it. I > do suspect it may not be in the right place.
> I tried removing the entire 3.5 SP1 package and got this error:
> ----------------- > The Windows Installer package:
> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 > sp1\vs_setup.msi > could not be opened.
> Choose Retry to try again. Choose Cancel for exit setup. > -----------------
> Again, repeated attempts always give the same result.
> I've tried various NG's for help and the best I can get is an infuriating > crop of, "I never have that problem here."
> Days ago I went for another update, selecting the Express protocol (High > priority updates). Out of the pack, 3 of the updates failed, including > the one described above. It took out my broadband connection (Comcast) > and I uninstalled everything from that session, reinstating my broadband > connection.
> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my > Add/Remove population. Not my kind of math.
> I've tried to be clear and as complete as I can muster at the moment.
> Please help me out here. Is there even a starting point?
I would not say that you are 'new' - I have seen (still see) your postings in these and other similar newsgroups. ;-)
You have added to your description of your problem. That's good.
Here's my suggestion - follow through to the end. Do everything - whether or not you have/think you have done it before. Step-by-step - as shown. It *will* take time and patience and effort on your part- but you should be better off when you are done.
1. Delete the registry key for the extension. - Log on with an account that has Administrator permissions. - Click Start --> click Run --> type: cmd --> and then press ENTER. - At the command prompt, type:
3. In the Firefox user agent, reset the changes that you made in step 1. To do this, follow these steps: - Start Firefox, type about:config in the Firefox address bar. - Scroll down or use Filter to find the following preference item:
general.useragent.extra.microsoftdotnet
- Right-click this item, and then click Reset. - Restart Firefox
4. Reboot the computer.
5. Remove the .NET Framework extension files. To do this, follow these steps: - Log on with an account that has Administrator permissions. - Click Start --> click Run --> type: explorer --> and then press ENTER. - Open the following folder:
Start button --> RUN --> type in: "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! --> Click OK. (The quotation marks and percentage signs and spacing should be exact.)
Reboot.
Download, install, run, update and perform a full scan (separately) with the following two applications (freeware versions are the ones to use for this):
After performing a full scan with one and then the other and removing whatever they both find completely, you may uninstall these products, if you wish.
Download the latest version of the Windows Update agent from here (x86): http://go.microsoft.com/fwlink/?LinkID=91237 ... and save it to the root of your C:\ drive. After saving it to the root of the C:\ drive, do the following:
Close all Internet Explorer windows and other applications.
Start button --> RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE --> Click OK.
(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on NEXT --> When it finishes installing, click on "Finish"...
Log on as an user with administrative rights and open Internet Explorer and visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time.
Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it.
Reboot again.
If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed.
The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time.
Seriously - do all that. This is like antibiotics - don't skip a single step, don't quit because you think things will be okay now - go through until the end, until you have done everything given in the order given. If you have a problem with a step come ask and let someone here get you through that step. If you don't understand how to do a step, come back and ask here about that step and let someone walk you through it.
Then - when done - let everyone here know if it worked for you - or if you have more issues.
When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603" (ignore the title, if need be) http://support.microsoft.com/kb/923100
After running the appropriate/needed tool, (re)install all .NET Framework versions manually using the download links on the page then run Windows Update manually to install security updates for same.
NB: If you've removed .NET Framework 3.5 SP1, reinstalling it will also install .Net Framework 2.0 SP2 and 3.0 SP2.
IMPORTANT! => If you've removed .NET Framework 3.5 SP1, reinstall your .NET Framework versions in the following order:
3. Check-in at Windows Update and install any critical security updates offered. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com
JimL wrote: > XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. > Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack > 3)
> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation including > update KB963707 which latter is now at issue.
> Subsequent to that update I had a hard drive problem and had to copy my > system to a new hard drive. (Something may have been scrambled in that > process.)
> Since then every time I do updates (never automatically) KB963707 fails to > update. Repeated attempts on any occasion fail as well.
> I was advised to remove KB963707 and reinstall it, but removal fails as > well, giving me this error:
> ---------------- > This patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package. > ----------------
> Repeated attempts always give the same error.
> If anything I've written here sounds intelligent, rest assured I am NOT > good > at digging out and/or remembering technical details. I have no clue where > said patch package is or should be, let alone how to verify it. I do > suspect it may not be in the right place.
> I tried removing the entire 3.5 SP1 package and got this error:
> ----------------- > The Windows Installer package:
> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 > sp1\vs_setup.msi > could not be opened.
> Choose Retry to try again. Choose Cancel for exit setup. > -----------------
> Again, repeated attempts always give the same result.
> I've tried various NG's for help and the best I can get is an infuriating > crop of, "I never have that problem here."
> Days ago I went for another update, selecting the Express protocol (High > priority updates). Out of the pack, 3 of the updates failed, including > the > one described above. It took out my broadband connection (Comcast) and I > uninstalled everything from that session, reinstating my broadband > connection.
> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my > Add/Remove population. Not my kind of math.
> I've tried to be clear and as complete as I can muster at the moment.
> Please help me out here. Is there even a starting point?
> JimL wrote: >> XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. >> Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack >> 3)
>> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation >> including update KB963707 which latter is now at issue.
>> Subsequent to that update I had a hard drive problem and had to copy my >> system to a new hard drive. (Something may have been scrambled in that >> process.)
>> Since then every time I do updates (never automatically) KB963707 fails >> to update. Repeated attempts on any occasion fail as well.
>> I was advised to remove KB963707 and reinstall it, but removal fails as >> well, giving me this error:
>> ---------------- >> This patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package. >> ----------------
>> Repeated attempts always give the same error.
>> If anything I've written here sounds intelligent, rest assured I am NOT >> good at digging out and/or remembering technical details. I have no clue >> where said patch package is or should be, let alone how to verify it. I >> do suspect it may not be in the right place.
>> I tried removing the entire 3.5 SP1 package and got this error:
>> ----------------- >> The Windows Installer package:
>> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 >> sp1\vs_setup.msi >> could not be opened.
>> Choose Retry to try again. Choose Cancel for exit setup. >> -----------------
>> Again, repeated attempts always give the same result.
>> I've tried various NG's for help and the best I can get is an infuriating >> crop of, "I never have that problem here."
>> Days ago I went for another update, selecting the Express protocol (High >> priority updates). Out of the pack, 3 of the updates failed, including >> the one described above. It took out my broadband connection (Comcast) >> and I uninstalled everything from that session, reinstating my broadband >> connection.
>> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my >> Add/Remove population. Not my kind of math.
>> I've tried to be clear and as complete as I can muster at the moment.
>> Please help me out here. Is there even a starting point?
> I would not say that you are 'new' - I have seen (still see) your postings > in these and other similar newsgroups. ;-)
I meant that I'm new to this particular NG. ;-)
> You have added to your description of your problem. That's good.
> Here's my suggestion - follow through to the end. Do everything
I have no difficulty here. I have always held you, personally, and your replies in highest regard. I may be ignorant, but I'm not stupid. ;-)
As for adding to my description and all, working at something for months on end gives you _the ability_ to describe things. On some NG's, regulars get all incensed that non-experts don't provide details they are incapable of giving. If I knew enough to satisfy some of them I'd not need to ask for help.
Thanks very much for your reply. I'll be following Shehan's instructions first.
No disrespect at all intended, but your instructions include a lot of reading and understanding. If it were 1986 I could probably follow that OK, but since 1987 I have been unable to read and retain worth two cents (or do math). If I have to I'll give it a shot later.
> 1. Before doing anything else, write down the .NET Framework versions > which are already installed:
> How to determine which versions of the .NET Framework are installed and > whether service packs have been applied > http://support.microsoft.com/kb/318785
> 2. Now see Resolution Method 2 in...
> When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, > 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows > Installer error code "1603" (ignore the title, if need be) > http://support.microsoft.com/kb/923100
> After running the appropriate/needed tool, (re)install all .NET Framework > versions manually using the download links on the page then run Windows > Update manually to install security updates for same.
> NB: If you've removed .NET Framework 3.5 SP1, reinstalling it will also > install .Net Framework 2.0 SP2 and 3.0 SP2.
> IMPORTANT! => If you've removed .NET Framework 3.5 SP1, reinstall your > .NET Framework versions in the following order:
> 3. Check-in at Windows Update and install any critical security updates > offered. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com
> JimL wrote: >> XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. >> Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack >> 3)
>> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation >> including >> update KB963707 which latter is now at issue.
>> Subsequent to that update I had a hard drive problem and had to copy my >> system to a new hard drive. (Something may have been scrambled in that >> process.)
>> Since then every time I do updates (never automatically) KB963707 fails >> to >> update. Repeated attempts on any occasion fail as well.
>> I was advised to remove KB963707 and reinstall it, but removal fails as >> well, giving me this error:
>> ---------------- >> This patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package. >> ----------------
>> Repeated attempts always give the same error.
>> If anything I've written here sounds intelligent, rest assured I am NOT >> good >> at digging out and/or remembering technical details. I have no clue >> where >> said patch package is or should be, let alone how to verify it. I do >> suspect it may not be in the right place.
>> I tried removing the entire 3.5 SP1 package and got this error:
>> ----------------- >> The Windows Installer package:
>> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 >> sp1\vs_setup.msi >> could not be opened.
>> Choose Retry to try again. Choose Cancel for exit setup. >> -----------------
>> Again, repeated attempts always give the same result.
>> I've tried various NG's for help and the best I can get is an infuriating >> crop of, "I never have that problem here."
>> Days ago I went for another update, selecting the Express protocol (High >> priority updates). Out of the pack, 3 of the updates failed, including >> the >> one described above. It took out my broadband connection (Comcast) and I >> uninstalled everything from that session, reinstating my broadband >> connection.
>> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my >> Add/Remove population. Not my kind of math.
>> I've tried to be clear and as complete as I can muster at the moment.
>> Please help me out here. Is there even a starting point?
JimL wrote: > XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. > Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack > 3)
> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation including > update KB963707 which latter is now at issue.
> Subsequent to that update I had a hard drive problem and had to copy my > system to a new hard drive. (Something may have been scrambled in that > process.)
> Since then every time I do updates (never automatically) KB963707 fails to > update. Repeated attempts on any occasion fail as well.
> I was advised to remove KB963707 and reinstall it, but removal fails as > well, giving me this error:
> ---------------- > This patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package. > ----------------
> Repeated attempts always give the same error.
> If anything I've written here sounds intelligent, rest assured I am NOT > good at digging out and/or remembering technical details. I have no clue > where said patch package is or should be, let alone how to verify it. I > do suspect it may not be in the right place.
> I tried removing the entire 3.5 SP1 package and got this error:
> ----------------- > The Windows Installer package:
> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 > sp1\vs_setup.msi > could not be opened.
> Choose Retry to try again. Choose Cancel for exit setup. > -----------------
> Again, repeated attempts always give the same result.
> I've tried various NG's for help and the best I can get is an infuriating > crop of, "I never have that problem here."
> Days ago I went for another update, selecting the Express protocol (High > priority updates). Out of the pack, 3 of the updates failed, including > the one described above. It took out my broadband connection (Comcast) > and I uninstalled everything from that session, reinstating my broadband > connection.
> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my > Add/Remove population. Not my kind of math.
> I've tried to be clear and as complete as I can muster at the moment.
> Please help me out here. Is there even a starting point? Shenan Stanley wrote: > I would not say that you are 'new' - I have seen (still see) your > postings in these and other similar newsgroups. ;-)
> You have added to your description of your problem. That's good.
> Here's my suggestion - follow through to the end. Do everything - > whether or not you have/think you have done it before. Step-by-step - as > shown. It *will* take time and patience and > effort on your part- but you should be better off when you are done.
> 1. Delete the registry key for the extension. > - Log on with an account that has Administrator permissions. > - Click Start --> click Run --> type: > cmd > --> and then press ENTER. > - At the command prompt, type:
> 3. In the Firefox user agent, reset the changes that you made in > step 1. To do this, follow these steps: > - Start Firefox, type about:config in the Firefox address bar. > - Scroll down or use Filter to find the following preference > item: > general.useragent.extra.microsoftdotnet
> - Right-click this item, and then click Reset. > - Restart Firefox
> 4. Reboot the computer.
> 5. Remove the .NET Framework extension files. To do this, follow > these steps: > - Log on with an account that has Administrator permissions. > - Click Start --> click Run --> type: > explorer > --> and then press ENTER. > - Open the following folder:
> Start button --> RUN --> type in: > "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! > --> Click OK. > (The quotation marks and percentage signs and spacing should be > exact.) > Reboot.
> Download, install, run, update and perform a full scan (separately) > with the following two applications (freeware versions are the ones > to use for this): > SuperAntiSpyware > http://www.superantispyware.com/
> After performing a full scan with one and then the other and > removing whatever they both find completely, you may uninstall > these products, if you wish.
> Download the latest version of the Windows Update agent from here > (x86): http://go.microsoft.com/fwlink/?LinkID=91237 > ... and save it to the root of your C:\ drive. After saving it to > the root of the C:\ drive, do the following:
> Close all Internet Explorer windows and other applications.
> Start button --> RUN and type in: > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE > --> Click OK.
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and > click on NEXT --> When it finishes installing, click on "Finish"...
> Log on as an user with administrative rights and open Internet > Explorer and visit http://windowsupdate.microsoft.com/ and > select to do a CUSTOM scan...
> Every time you are about to click on something while at these web > pages - first press and hold down the CTRL key while you click on > it. You can release the CTRL key after clicking each time.
> Once the scan is done, select just _ONE_ of the high priority > updates (deselect any others) and install it.
> Reboot again.
> If it did work - try the web page again - selecting no more than > 3-5 at a time. Rebooting as needed.
> The Optional Software updates are generally safe - although I > recommend against the "Windows Search" one and any of the "Office > Live" ones or "Windows Live" ones for now. I would completely > avoid the Optional Hardware updates. Also - I do not see any > urgent need to install Internet Explorer 8 at this time.
> Seriously - do all that. This is like antibiotics - don't skip a > single step, don't quit because you think things will be okay now - > go through until the end, until you have done everything given in > the order given. If you have a problem with a step come ask and > let someone here get you through that step. If you don't > understand how to do a step, come back and ask here about that step > and let someone walk you through it. > Then - when done - let everyone here know if it worked for you - or > if you have more issues. JimL wrote: > I meant that I'm new to this particular NG. ;-)
> As for adding to my description and all, working at something for > months on end gives you _the ability_ to describe things. On some > NG's, regulars get all incensed that non-experts don't provide > details they are incapable of giving. If I knew enough to satisfy > some of them I'd not need to ask for help.
> JimL wrote: >> XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. >> Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack >> 3)
>> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation >> including update KB963707 which latter is now at issue.
>> Subsequent to that update I had a hard drive problem and had to copy my >> system to a new hard drive. (Something may have been scrambled in that >> process.)
>> Since then every time I do updates (never automatically) KB963707 fails >> to update. Repeated attempts on any occasion fail as well.
>> I was advised to remove KB963707 and reinstall it, but removal fails as >> well, giving me this error:
>> ---------------- >> This patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package. >> ----------------
>> Repeated attempts always give the same error.
>> If anything I've written here sounds intelligent, rest assured I am NOT >> good at digging out and/or remembering technical details. I have no clue >> where said patch package is or should be, let alone how to verify it. I >> do suspect it may not be in the right place.
>> I tried removing the entire 3.5 SP1 package and got this error:
>> ----------------- >> The Windows Installer package:
>> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 >> sp1\vs_setup.msi >> could not be opened.
>> Choose Retry to try again. Choose Cancel for exit setup. >> -----------------
>> Again, repeated attempts always give the same result.
>> I've tried various NG's for help and the best I can get is an infuriating >> crop of, "I never have that problem here."
>> Days ago I went for another update, selecting the Express protocol (High >> priority updates). Out of the pack, 3 of the updates failed, including >> the one described above. It took out my broadband connection (Comcast) >> and I uninstalled everything from that session, reinstating my broadband >> connection.
>> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my >> Add/Remove population. Not my kind of math.
>> I've tried to be clear and as complete as I can muster at the moment.
>> Please help me out here. Is there even a starting point?
> I would not say that you are 'new' - I have seen (still see) your postings > in these and other similar newsgroups. ;-)
> You have added to your description of your problem. That's good.
> Here's my suggestion - follow through to the end. Do everything - whether > or not you have/think you have done it before. Step-by-step - as shown. > It *will* take time and patience and effort on your part- but you should > be better off when you are done.
> 1. Delete the registry key for the extension. > - Log on with an account that has Administrator permissions. > - Click Start --> click Run --> type: > cmd > --> and then press ENTER. > - At the command prompt, type:
JimL wrote: > Thanks. I'm looking ahead to where you say:
> Once the scan is done, select just _ONE_ of the high priority > updates (deselect any others) and install it.
> How do you deselect update components? I have looked for a long > time and can find no way?
If you follow the directions and have visited http://windowsupdate.microsoft.com/ in Internet Explorer as an administrator and chosen (at the beginning) to do a Custom scan (not express) then you can *uncheck* a given update which will expand it to show details and even give you an option to *hide* the update from your sight.
The key there, when at the given web page, is to do a *CUSTOM* scan. Not *EXPRESS*.
Here I elected the "Let me fix it myself option." This went well through step 3.
At step 4 I followed the instruction to jump to step 5 if this is my first attempt at resolving windows update issues.
Step 5 OK. (cd /d %windir%\system32)
At step 6 I had success this far:
6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
* regsvr32.exe atl.dll
* regsvr32.exe urlmon.dll
When I did:
regsvr32.exe mshtml.dll
I got this:
--------------------
mshtml.dll was loaded, but the DllRegisterServer entry point was not found. This file cannot be registered.
--------------------
I am now on hold. Should I reregister the rest of the list?
JimL wrote: > Here I elected the "Let me fix it myself option." This went well > through step 3.
> At step 4 I followed the instruction to jump to step 5 if this is > my first attempt at resolving windows update issues.
> Step 5 OK. (cd /d %windir%\system32)
> At step 6 I had success this far:
> 6. Reregister the BITS files and the Windows Update files. To do > this, type the following commands at a command prompt. Press ENTER > after you type each command.
> * regsvr32.exe atl.dll
> * regsvr32.exe urlmon.dll
> When I did:
> regsvr32.exe mshtml.dll
> I got this:
> --------------------
> mshtml.dll was loaded, but the DllRegisterServer entry point was > not found. This file cannot be registered.
> --------------------
> I am now on hold. Should I reregister the rest of the list?
> * regsvr32.exe atl.dll
> * regsvr32.exe urlmon.dll
> * regsvr32.exe mshtml.dll
> * regsvr32.exe shdocvw.dll
> * regsvr32.exe browseui.dll
> * regsvr32.exe jscript.dll
> * regsvr32.exe vbscript.dll
> * regsvr32.exe scrrun.dll
> * regsvr32.exe msxml.dll
> * regsvr32.exe msxml3.dll
> * regsvr32.exe msxml6.dll
> * regsvr32.exe actxprxy.dll
> * regsvr32.exe softpub.dll
> * regsvr32.exe wintrust.dll
> * regsvr32.exe dssenh.dll
> * regsvr32.exe rsaenh.dll
> * regsvr32.exe gpkcsp.dll
> * regsvr32.exe sccbase.dll
> * regsvr32.exe slbcsp.dll
> * regsvr32.exe cryptdlg.dll
> * regsvr32.exe oleaut32.dll
> * regsvr32.exe ole32.dll
> * regsvr32.exe shell32.dll
> * regsvr32.exe initpki.dll
> * regsvr32.exe wuapi.dll
> * regsvr32.exe wuaueng.dll
> * regsvr32.exe wuaueng1.dll
> * regsvr32.exe wucltui.dll
> * regsvr32.exe wups.dll
> * regsvr32.exe wups2.dll
> * regsvr32.exe wuweb.dll
> * regsvr32.exe qmgr.dll
> * regsvr32.exe qmgrprxy.dll
> * regsvr32.exe wucltux.dll
> * regsvr32.exe muweb.dll
> * regsvr32.exe wuwebv.dll
For now - continue and note any you have issues with.
>> I am now on hold. Should I reregister the rest of the list?
>> * regsvr32.exe atl.dll
>> * regsvr32.exe urlmon.dll
>> * regsvr32.exe mshtml.dll
>> * regsvr32.exe shdocvw.dll
>> * regsvr32.exe browseui.dll
>> * regsvr32.exe jscript.dll
>> * regsvr32.exe vbscript.dll
>> * regsvr32.exe scrrun.dll
>> * regsvr32.exe msxml.dll
>> * regsvr32.exe msxml3.dll
>> * regsvr32.exe msxml6.dll
>> * regsvr32.exe actxprxy.dll
>> * regsvr32.exe softpub.dll
>> * regsvr32.exe wintrust.dll
>> * regsvr32.exe dssenh.dll
>> * regsvr32.exe rsaenh.dll
>> * regsvr32.exe gpkcsp.dll
>> * regsvr32.exe sccbase.dll
>> * regsvr32.exe slbcsp.dll
>> * regsvr32.exe cryptdlg.dll
>> * regsvr32.exe oleaut32.dll
>> * regsvr32.exe ole32.dll
>> * regsvr32.exe shell32.dll
>> * regsvr32.exe initpki.dll
>> * regsvr32.exe wuapi.dll
>> * regsvr32.exe wuaueng.dll
>> * regsvr32.exe wuaueng1.dll
>> * regsvr32.exe wucltui.dll
>> * regsvr32.exe wups.dll
>> * regsvr32.exe wups2.dll
>> * regsvr32.exe wuweb.dll
>> * regsvr32.exe qmgr.dll
>> * regsvr32.exe qmgrprxy.dll
>> * regsvr32.exe wucltux.dll
>> * regsvr32.exe muweb.dll
>> * regsvr32.exe wuwebv.dll
> For now - continue and note any you have issues with.
Thanks.
Besides mshtml.dll two others failed, but these failed because they are NOT on my computer:
wucltux.dll and wuwebv.dll
I ran searches on all drives and backups.
I had a look "out there." There are some sources, but I didn't download anything, not knowing which versins to look for. Also the places that have them available seem determined to either sell them of force you through pages of advertisements to get them.
The circumstances around wuwebv.dll are interesting. It looks as if some anti-malware programs may remove it thinking it is demon posessed or something. ;-) (I'll bet the Freemasons did it!)
I also noted while googling for these two files that this conversation is being copied all over the world and back.
I'll not prodeed to step 7 (Reset Winsock) until the above is dealt with.
>> I am now on hold. Should I reregister the rest of the list?
>> * regsvr32.exe atl.dll
>> * regsvr32.exe urlmon.dll
>> * regsvr32.exe mshtml.dll
>> * regsvr32.exe shdocvw.dll
>> * regsvr32.exe browseui.dll
>> * regsvr32.exe jscript.dll
>> * regsvr32.exe vbscript.dll
>> * regsvr32.exe scrrun.dll
>> * regsvr32.exe msxml.dll
>> * regsvr32.exe msxml3.dll
>> * regsvr32.exe msxml6.dll
>> * regsvr32.exe actxprxy.dll
>> * regsvr32.exe softpub.dll
>> * regsvr32.exe wintrust.dll
>> * regsvr32.exe dssenh.dll
>> * regsvr32.exe rsaenh.dll
>> * regsvr32.exe gpkcsp.dll
>> * regsvr32.exe sccbase.dll
>> * regsvr32.exe slbcsp.dll
>> * regsvr32.exe cryptdlg.dll
>> * regsvr32.exe oleaut32.dll
>> * regsvr32.exe ole32.dll
>> * regsvr32.exe shell32.dll
>> * regsvr32.exe initpki.dll
>> * regsvr32.exe wuapi.dll
>> * regsvr32.exe wuaueng.dll
>> * regsvr32.exe wuaueng1.dll
>> * regsvr32.exe wucltui.dll
>> * regsvr32.exe wups.dll
>> * regsvr32.exe wups2.dll
>> * regsvr32.exe wuweb.dll
>> * regsvr32.exe qmgr.dll
>> * regsvr32.exe qmgrprxy.dll
>> * regsvr32.exe wucltux.dll
>> * regsvr32.exe muweb.dll
>> * regsvr32.exe wuwebv.dll
> For now - continue and note any you have issues with.
Thanks.
Besides mshtml.dll two others failed, but these failed because they are NOT on my computer:
wucltux.dll and wuwebv.dll
I ran searches on all drives and backups.
I had a look "out there." There are some sources, but I didn't download anything, not knowing which versins to look for. Also the places that have them available seem determined to either sell them of force you through pages of advertisements to get them.
The circumstances around wuwebv.dll are interesting. It looks as if some anti-malware programs may remove it thinking it is demon posessed or something. ;-) (I'll bet the Freemasons did it!)
I also noted while googling for these two files that this conversation is being copied all over the world and back.
I'll not prodeed to step 7 (Reset Winsock) until the above is dealt with.
> For now - continue and note any you have issues with.
Well, I went ahead and guessed my way through the remainder of Reset Windows Update Components. The two additional missing DLL's appear to be Vista components.
I completed the list of operations thereafter, CHKDSK, etc., reboots, etc. All of it. Word for word.
In the new attempt at updating ONE item I selected the one that was failing previously. It failed again.
I again attempted to remove KB963707, the previously mentioned trouble spot. Uninstallation failed.
Error: This patch package could not be opened, etc. - exactly as before.
I again attempted to remove the parent of KB963707, Microsoft .NET Framework 3.5 SP1. Uninstallation failed.
> 1. Before doing anything else, write down the .NET Framework versions > which are already installed:
> How to determine which versions of the .NET Framework are installed and > whether service packs have been applied > http://support.microsoft.com/kb/318785
OK..., looking for versions in the mscorlib.dll properties as instructed:
1.0.3705 has no mscorlib.dll Another file in that folder indicates 2.0.50727.3053?
1.1.4322 is 1.1.4322.2407 2.0.50727 is 2.0.50727.3082
3.0 has no mscorlib.dll Other files indicate 3.0.4506.2152 a 2154
3.5 has no mscorlib.dll Other files indicate 3.5.30729.1
> 2. Now see Resolution Method 2 in...
> When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, > 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows > Installer error code "1603" (ignore the title, if need be) > http://support.microsoft.com/kb/923100
I have no error number and can't get one. Why? When I try to access windowsupdate.micsosoft.com I am redirected to the Microsoft Update page which informs me that I must update windows in order to do any updating.
> After running the appropriate/needed tool, (re)install all .NET Framework > versions manually using the download links on the page then run Windows > Update manually to install security updates for same.
> NB: If you've removed .NET Framework 3.5 SP1, reinstalling it will also > install .Net Framework 2.0 SP2 and 3.0 SP2.
Don't forget. Being unable to _uninstall_ 3.5 is part of the problem I described.
> IMPORTANT! => If you've removed .NET Framework 3.5 SP1, reinstall your > .NET Framework versions in the following order:
> 1. .Net Framework 3.5 SP1, then...
Don't forget, being unable to _install_ 3.5 is a major part of the problem I described.
> 3. Check-in at Windows Update and install any critical security updates > offered. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com
> JimL wrote: >> XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. >> Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack >> 3)
>> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation >> including >> update KB963707 which latter is now at issue.
>> Subsequent to that update I had a hard drive problem and had to copy my >> system to a new hard drive. (Something may have been scrambled in that >> process.)
>> Since then every time I do updates (never automatically) KB963707 fails >> to >> update. Repeated attempts on any occasion fail as well.
>> I was advised to remove KB963707 and reinstall it, but removal fails as >> well, giving me this error:
>> ---------------- >> This patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package. >> ----------------
>> Repeated attempts always give the same error.
>> If anything I've written here sounds intelligent, rest assured I am NOT >> good >> at digging out and/or remembering technical details. I have no clue >> where >> said patch package is or should be, let alone how to verify it. I do >> suspect it may not be in the right place.
>> I tried removing the entire 3.5 SP1 package and got this error:
>> ----------------- >> The Windows Installer package:
>> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 >> sp1\vs_setup.msi >> could not be opened.
>> Choose Retry to try again. Choose Cancel for exit setup. >> -----------------
>> Again, repeated attempts always give the same result.
>> I've tried various NG's for help and the best I can get is an infuriating >> crop of, "I never have that problem here."
>> Days ago I went for another update, selecting the Express protocol (High >> priority updates). Out of the pack, 3 of the updates failed, including >> the >> one described above. It took out my broadband connection (Comcast) and I >> uninstalled everything from that session, reinstating my broadband >> connection.
>> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my >> Add/Remove population. Not my kind of math.
>> I've tried to be clear and as complete as I can muster at the moment.
>> Please help me out here. Is there even a starting point?
> 1. Before doing anything else, write down the .NET Framework versions > which are already installed:
> How to determine which versions of the .NET Framework are installed and > whether service packs have been applied > http://support.microsoft.com/kb/318785
OK..., looking for versions in the mscorlib.dll properties as instructed:
1.0.3705 has no mscorlib.dll Another file in that folder indicates 2.0.50727.3053?
1.1.4322 is 1.1.4322.2407 2.0.50727 is 2.0.50727.3082
3.0 has no mscorlib.dll Other files indicate 3.0.4506.2152 a 2154
3.5 has no mscorlib.dll Other files indicate 3.5.30729.1
> 2. Now see Resolution Method 2 in...
> When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, > 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows > Installer error code "1603" (ignore the title, if need be) > http://support.microsoft.com/kb/923100
I have no error number and can't get one. Why? When I try to access windowsupdate.micsosoft.com I am redirected to the Microsoft Update page which informs me that I must update windows in order to do any updating.
--- PS Microsoft Update changed its mind and allpowed me to attempt an update.
The failed installation of KB963707 gives NO error number. It only says:
-------------------------------------------------------------- The following updates were not installed: ------------------------- Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707) ------------------------- ---------------------------------------------------------------
> After running the appropriate/needed tool, (re)install all .NET Framework > versions manually using the download links on the page then run Windows > Update manually to install security updates for same.
> NB: If you've removed .NET Framework 3.5 SP1, reinstalling it will also > install .Net Framework 2.0 SP2 and 3.0 SP2.
Don't forget. Being unable to _uninstall_ 3.5 is part of the problem I described.
> IMPORTANT! => If you've removed .NET Framework 3.5 SP1, reinstall your > .NET Framework versions in the following order:
> 1. .Net Framework 3.5 SP1, then...
Don't forget, being unable to _install_ 3.5 is a major part of the problem I described.
> 3. Check-in at Windows Update and install any critical security updates > offered. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com
> JimL wrote: >> XP Pro, SP3, updated up to a few weeks ago, T42 Thinkpad. >> Windows version 5.1, (Build 2600.xpsp_sp3_gdr.090206-1234 : Service Pack >> 3)
>> Months ago I got a Microsoft .NET Framework 3.5 SP1 installation >> including >> update KB963707 which latter is now at issue.
>> Subsequent to that update I had a hard drive problem and had to copy my >> system to a new hard drive. (Something may have been scrambled in that >> process.)
>> Since then every time I do updates (never automatically) KB963707 fails >> to >> update. Repeated attempts on any occasion fail as well.
>> I was advised to remove KB963707 and reinstall it, but removal fails as >> well, giving me this error:
>> ---------------- >> This patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package. >> ----------------
>> Repeated attempts always give the same error.
>> If anything I've written here sounds intelligent, rest assured I am NOT >> good >> at digging out and/or remembering technical details. I have no clue >> where >> said patch package is or should be, let alone how to verify it. I do >> suspect it may not be in the right place.
>> I tried removing the entire 3.5 SP1 package and got this error:
>> ----------------- >> The Windows Installer package:
>> c:\windows\microsoft.net\framework\v3.5\microsoft .net framework 3.5 >> sp1\vs_setup.msi >> could not be opened.
>> Choose Retry to try again. Choose Cancel for exit setup. >> -----------------
>> Again, repeated attempts always give the same result.
>> I've tried various NG's for help and the best I can get is an infuriating >> crop of, "I never have that problem here."
>> Days ago I went for another update, selecting the Express protocol (High >> priority updates). Out of the pack, 3 of the updates failed, including >> the >> one described above. It took out my broadband connection (Comcast) and I >> uninstalled everything from that session, reinstating my broadband >> connection.
>> Oddly: The Update page listed 12 updates. 3 failed. 10 showed up in my >> Add/Remove population. Not my kind of math.
>> I've tried to be clear and as complete as I can muster at the moment.
>> Please help me out here. Is there even a starting point?
JimL wrote: > Well, I went ahead and guessed my way through the remainder of > Reset Windows Update Components. The two additional missing DLL's > appear to be Vista components.
> I completed the list of operations thereafter, CHKDSK, etc., > reboots, etc. All of it. Word for word.
> In the new attempt at updating ONE item I selected the one that was > failing previously. It failed again.
> I again attempted to remove KB963707, the previously mentioned > trouble spot. Uninstallation failed.
> Error: This patch package could not be opened, etc. - exactly as > before. > I again attempted to remove the parent of KB963707, Microsoft .NET > Framework 3.5 SP1. Uninstallation failed.
> Again this said vs_setup.msi could not be opened.
> Precisely where I started.
Yes - possibly - but the rest of your system is better off for it.
8. Under Optional Software Update, check if other versions of .Net Framework is being offered • IF No: You are DONE! • IF Yes: See Below...
If Windows Update is offering .NET Framework and other update(s), install the other update(s) before dealing with .NET Framework updates. Reboot after installing the other updates and before re-checking for the .NET updates. You do not *need* Internet Explorer 8, Windows Live or Office Live updates. Everything else - excluding any and all hardware updates - fair game.
> 5. Install the downloaded updates in this order (the order is very > important): > • .NET Framework 3.5 SP1 > • .NET Framework 1.1 > • .NET Framework 1.1 SP1
Wellllll.........
I worked everything down to here. 3.5 SP1 installed fine.
When I run 1.1 (dotnetfx.exe) I get a freeze.
It runs to a point where the timer indicates 0 seconds and stops while displaying: Registering System.EnterpriseServices.dll
I looked at the processes and found 4 copies of msiexec.exe. I discovered that if I kill one of those the installation will continue and _say_ that the 1.1 installation has been completed. At that point I run the last one (NDP1.1sp1, etc.) and it too freezes, altho I didn't write down any of the details on that.
I've gone through this several times by going back to the cleanup tool and starting over. It always comes out the same way.
Right now I have 3.5 installed, but have not tried 1.1 again and have no clue what to do next.
Thanks
-- For most of us the most danger is most politicians.
> I worked everything down to here. 3.5 SP1 installed fine.
> When I run 1.1 (dotnetfx.exe) I get a freeze.
> It runs to a point where the timer indicates 0 seconds and stops > while displaying: > Registering System.EnterpriseServices.dll
> I looked at the processes and found 4 copies of msiexec.exe. I > discovered that if I kill one of those the installation will > continue and _say_ that the 1.1 installation has been completed. At that > point I run the last one (NDP1.1sp1, etc.) and it too > freezes, altho I didn't write down any of the details on that.
> I've gone through this several times by going back to the cleanup > tool and starting over. It always comes out the same way.
> Right now I have 3.5 installed, but have not tried 1.1 again and > have no clue what to do next.
Is there anything you have tried to run that is not working?
You may not *need* .NET Framework 1.1...
Visit Windows Updates and see what you get with a custom scan... Under "Critical" or "High Priority" updates. Ignore - for now - optional of any form (and always ignore 'Hardware'.)
> <snipped> >> Right now I have 3.5 installed, but have not tried 1.1 again and >> have no clue what to do next.
> Is there anything you have tried to run that is not working?
> You may not *need* .NET Framework 1.1...
> Visit Windows Updates and see what you get with a custom scan... Under > "Critical" or "High Priority" updates. Ignore - for now - optional of any > form (and always ignore 'Hardware'.)
It will probbably be a while before I have tried everything, but so far so good. I have nothing that requires a lot of resources. Of course that's probably beside the point.
I'll visit the upgrade site carefully.
Thanks
-- For most of us the most danger is most politicians.
> <snipped> > Visit Windows Updates and see what you get with a custom scan... Under > "Critical" or "High Priority" updates. Ignore - for now - optional of any > form (and always ignore 'Hardware'.)
Here's what happened. I selected:
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
The result was:
The following updates were not installed: ------------------------------------------- Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 -------------------------------------------
Apparently, all told, nothing happened but downloads to somewhere.
Thanks
-- For most of us the most danger is most politicians.
> <snipped> > 5. Install the downloaded updates in this order (the order is very > important): > • .NET Framework 3.5 SP1 > • .NET Framework 1.1 > • .NET Framework 1.1 SP1
What is this? It would seem to me that the updates should go into the computer in the same order they did originally - lower numbers first.
Thanks
-- For most of us the most danger is most politicians.
>> 5. Install the downloaded updates in this order (the order is very >> important): >> • .NET Framework 3.5 SP1 >> • .NET Framework 1.1 >> • .NET Framework 1.1 SP1
> What is this? It would seem to me that the updates should go into the > computer in the same order they did originally - lower numbers first.
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