Have a W2k3 TS up and running with all applications except those from Office 2k3 Pro Suite.
After reading many posts and documents on the installation process for O2k3 Pro, I thought I was ready to go forward. Proceeded with the installation as follows:
- Start > Run > 'change user /install' > OK - Installed office pro suite w/ default options - Completed install and launched application [OK] - Installed sp2 - Again verified app launched OK - Start > Run > 'change user /execute'
Logged off session, then logged back in as a user and when I launch the application modules, I get the following error (regardless of module):
This feature is not available. For more information, contact your system administrator.
Admins and power users have no issue running application, only users. Anyone run across this issue before?
Additionally, the install was from the MAPS. Is this an issue? Also, since I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install these since they are not volume licenses - just 10 individual keys?!
when you are installing, make sure you are logged in as an ADMINISTRATOR or a USER with these previleges. Then insert the CD in the drive and it should launch the setup automatically. Now make sure you have selected an item alled "COMPLETE" to indicate you want everything to run from the machine (NOT the CD). Also, if there is a selection for users, select all users on this PC/System.
In my case the installation was quite straight forward.
> Have a W2k3 TS up and running with all applications except those from > Office 2k3 Pro Suite.
> After reading many posts and documents on the installation process for O2k3 > Pro, I thought I was ready to go forward. Proceeded with the installation > as follows:
> - Start > Run > 'change user /install' > OK > - Installed office pro suite w/ default options > - Completed install and launched application [OK] > - Installed sp2 > - Again verified app launched OK > - Start > Run > 'change user /execute'
> Logged off session, then logged back in as a user and when I launch the > application modules, I get the following error (regardless of module):
> This feature is not available. For more information, contact your system > administrator.
> Admins and power users have no issue running application, only users. > Anyone run across this issue before?
> Additionally, the install was from the MAPS. Is this an issue? Also, since > I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install these > since they are not volume licenses - just 10 individual keys?!
TS meaning Teacher Student? If that is the case you are not able to update to some of or all of the Office 2003 Pro suites. TS cannot be updated to a higher version of Office.You will need a clean install of Office 2003 Pro without that (TS) version on your system.
-- Peter
Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged.
"Clarence" <clare...@microkey.com> wrote in message news:e%237mZPDWGHA.752@TK2MSFTNGP02.phx.gbl... > Have a W2k3 TS up and running with all applications except those from > Office 2k3 Pro Suite.
> After reading many posts and documents on the installation process for O2k3 > Pro, I thought I was ready to go forward. Proceeded with the installation > as follows:
> - Start > Run > 'change user /install' > OK > - Installed office pro suite w/ default options > - Completed install and launched application [OK] > - Installed sp2 > - Again verified app launched OK > - Start > Run > 'change user /execute'
> Logged off session, then logged back in as a user and when I launch the > application modules, I get the following error (regardless of module):
> This feature is not available. For more information, contact your system > administrator.
> Admins and power users have no issue running application, only users. > Anyone run across this issue before?
> Additionally, the install was from the MAPS. Is this an issue? Also, since > I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install these > since they are not volume licenses - just 10 individual keys?!
The 'TS' was for terminal server... My apology for not being clear...
-Clarence
"Peter Foldes" <ok...@hotmail.com> wrote in message
news:eaKosBKWGHA.2064@TK2MSFTNGP03.phx.gbl... TS meaning Teacher Student? If that is the case you are not able to update to some of or all of the Office 2003 Pro suites. TS cannot be updated to a higher version of Office.You will need a clean install of Office 2003 Pro without that (TS) version on your system.
-- Peter
Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged.
"Clarence" <clare...@microkey.com> wrote in message
> Have a W2k3 TS up and running with all applications except those from > Office 2k3 Pro Suite.
> After reading many posts and documents on the installation process for > O2k3 > Pro, I thought I was ready to go forward. Proceeded with the installation > as follows:
> - Start > Run > 'change user /install' > OK > - Installed office pro suite w/ default options > - Completed install and launched application [OK] > - Installed sp2 > - Again verified app launched OK > - Start > Run > 'change user /execute'
> Logged off session, then logged back in as a user and when I launch the > application modules, I get the following error (regardless of module):
> This feature is not available. For more information, contact your system > administrator.
> Admins and power users have no issue running application, only users. > Anyone run across this issue before?
> Additionally, the install was from the MAPS. Is this an issue? Also, > since > I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install these > since they are not volume licenses - just 10 individual keys?!
I did log into the terminal server remotely as an administrator. Changed into installation mode [ change user /install ], browsed to the network share containing the the compressed image from the MSO2k3 Pro cd, and ran setup. After accepting the EULA and entering in the product key, I proceeded with the installation, selecting custom - but not changing any of the features, then completed the installation. After basically verifying the launching of the application and installing Sp2 on top of it, I ran 'change user /execute' and retested the operation of the application. Administrators and unrestricted domain users have no problem launching the application, just restricted users.
Should I have used a different installation method for this application. Perhaps, just login as an administrator, go to Control Panel > Add/Remove Programs' and install from there w/ the CD as source and not a network share?
-Clarence
"ANONYMOUS" <ANONYM...@NEWSROUPS.COM> wrote in message
> when you are installing, make sure you are logged in as an ADMINISTRATOR > or a USER with these previleges. Then insert the CD in the drive and it > should launch the setup automatically. Now make sure you have selected > an item alled "COMPLETE" to indicate you want everything to run from the > machine (NOT the CD). Also, if there is a selection for users, select > all users on this PC/System.
> In my case the installation was quite straight forward.
> Let us know if this helped.
> Regards,
> Clarence wrote:
>> Have a W2k3 TS up and running with all applications except those from >> Office 2k3 Pro Suite.
>> After reading many posts and documents on the installation process for >> O2k3 >> Pro, I thought I was ready to go forward. Proceeded with the >> installation >> as follows:
>> - Start > Run > 'change user /install' > OK >> - Installed office pro suite w/ default options >> - Completed install and launched application [OK] >> - Installed sp2 >> - Again verified app launched OK >> - Start > Run > 'change user /execute'
>> Logged off session, then logged back in as a user and when I launch the >> application modules, I get the following error (regardless of module):
>> This feature is not available. For more information, contact your system >> administrator.
>> Admins and power users have no issue running application, only users. >> Anyone run across this issue before?
>> Additionally, the install was from the MAPS. Is this an issue? Also, >> since >> I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install these >> since they are not volume licenses - just 10 individual keys?!
Installing from and Administrative installation point on a network share is fine. I'm not sure, but it could be this:
> I did log into the terminal server remotely as an administrator.
So you installed Office from within an rdp session, correct? That's something that I would try to avoid at all costs.
What you can do now, apart from uninstalling and re-installing, is to download FileMon and RegMon from http://www.sysinternals.com/. Run them as administrator (when no user is connected), start a TS session as a normal user and try to run the application.
FileMon and RegMon will show you all "access denied" errors that occur, so that you can give your users the necessary permissions on a file-to file or Registry subkey basis.
_________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net SQL troubleshooting: http://sql.veranoest.net ___ please respond in newsgroup, NOT by private email ___
"Clarence" <clare...@microkey.com> wrote on 05 apr 2006 in microsoft.public.windows.terminal_services:
> I did log into the terminal server remotely as an administrator. > Changed into installation mode [ change user /install ], > browsed to the network share containing the the compressed image > from the MSO2k3 Pro cd, and ran setup. After accepting the EULA > and entering in the product key, I proceeded with the > installation, selecting custom - but not changing any of the > features, then completed the installation. After basically > verifying the launching of the application and installing Sp2 on > top of it, I ran 'change user /execute' and retested the > operation of the application. Administrators and unrestricted > domain users have no problem launching the application, just > restricted users.
> Should I have used a different installation method for this > application. Perhaps, just login as an administrator, go to > Control Panel > Add/Remove Programs' and install from there w/ > the CD as source and not a network share?
>> when you are installing, make sure you are logged in as an >> ADMINISTRATOR or a USER with these previleges. Then insert the >> CD in the drive and it should launch the setup automatically. >> Now make sure you have selected an item alled "COMPLETE" to >> indicate you want everything to run from the machine (NOT the >> CD). Also, if there is a selection for users, select all users >> on this PC/System.
>> In my case the installation was quite straight forward.
>> Let us know if this helped.
>> Regards,
>> Clarence wrote:
>>> Have a W2k3 TS up and running with all applications except >>> those from Office 2k3 Pro Suite.
>>> After reading many posts and documents on the installation >>> process for O2k3 >>> Pro, I thought I was ready to go forward. Proceeded with the >>> installation >>> as follows:
>>> - Start > Run > 'change user /install' > OK >>> - Installed office pro suite w/ default options >>> - Completed install and launched application [OK] >>> - Installed sp2 >>> - Again verified app launched OK >>> - Start > Run > 'change user /execute'
>>> Logged off session, then logged back in as a user and when I >>> launch the application modules, I get the following error >>> (regardless of module):
>>> This feature is not available. For more information, contact >>> your system administrator.
>>> Admins and power users have no issue running application, only >>> users. Anyone run across this issue before?
>>> Additionally, the install was from the MAPS. Is this an >>> issue? Also, since >>> I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly >>> install these since they are not volume licenses - just 10 >>> individual keys?!
Late nights and long hours really do give you a brain fart!
Turns out that I had to register the software via telephone (exceeded my registration quota). And, although it allowed me to run under admin login after clearing this warning, it does not since this process is administrative, thus the error message.
Interesting that its' allowing multiple sessions to use this single installation (or is there something special about the MAPS versions). I surely do not want to violate any rules!
I do want to thank everyone for their assistance... Hope to be able to return the favor to the group someday soon.
"Clarence" <clare...@microkey.com> wrote in message
> Have a W2k3 TS up and running with all applications except those from > Office 2k3 Pro Suite.
> After reading many posts and documents on the installation process for > O2k3 Pro, I thought I was ready to go forward. Proceeded with the > installation as follows:
> - Start > Run > 'change user /install' > OK > - Installed office pro suite w/ default options > - Completed install and launched application [OK] > - Installed sp2 > - Again verified app launched OK > - Start > Run > 'change user /execute'
> Logged off session, then logged back in as a user and when I launch the > application modules, I get the following error (regardless of module):
> This feature is not available. For more information, contact your system > administrator.
> Admins and power users have no issue running application, only users. > Anyone run across this issue before?
> Additionally, the install was from the MAPS. Is this an issue? Also, > since I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install > these since they are not volume licenses - just 10 individual keys?!
Clarence: If I understand you correctly all you had to do to clear up the error was activate Office 2003? I am doing testing setting up my own TS and ran into this exact issue. Not having an extra activation key to use I haven't activated Office. Admins can run Office but not normal users.
As to your comment on multiple sessions from the one copy I believe that is how TS is meant to work. I talked extensively with MS re: licensing and they reiterated to me several times that to be legit I had to buy 1 copy of Office for the Terminal Server itself. Any remote user to that TS could USE that copy but had to have their own legitimate license as well. If I have 20 users that want to use Office via TS I need 21 licenses--one for each user and one for the TS itself. That means you only use the 1 TS copy for the install and the other 20 are to keep you legal.
"Clarence" wrote: > Late nights and long hours really do give you a brain fart!
> Turns out that I had to register the software via telephone (exceeded my > registration quota). And, although it allowed me to run under admin login > after clearing this warning, it does not since this process is > administrative, thus the error message.
> Interesting that its' allowing multiple sessions to use this single > installation (or is there something special about the MAPS versions). I > surely do not want to violate any rules!
> I do want to thank everyone for their assistance... Hope to be able to > return the favor to the group someday soon.
> "Clarence" <clare...@microkey.com> wrote in message > news:e%237mZPDWGHA.752@TK2MSFTNGP02.phx.gbl... > > Have a W2k3 TS up and running with all applications except those from > > Office 2k3 Pro Suite.
> > After reading many posts and documents on the installation process for > > O2k3 Pro, I thought I was ready to go forward. Proceeded with the > > installation as follows:
> > - Start > Run > 'change user /install' > OK > > - Installed office pro suite w/ default options > > - Completed install and launched application [OK] > > - Installed sp2 > > - Again verified app launched OK > > - Start > Run > 'change user /execute'
> > Logged off session, then logged back in as a user and when I launch the > > application modules, I get the following error (regardless of module):
> > This feature is not available. For more information, contact your system > > administrator.
> > Admins and power users have no issue running application, only users. > > Anyone run across this issue before?
> > Additionally, the install was from the MAPS. Is this an issue? Also, > > since I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly install > > these since they are not volume licenses - just 10 individual keys?!
That is correct.... Really wanted kick myself for that one...
Thanks for the info regarding the Office licensing on TS. Since I have less than 10 users connecting to the TS, I'm legit. I did not want to violate my MAPS agreement since this is such a great deal and package for our company...
CVH
"Tim" <T...@discussions.microsoft.com> wrote in message
> Clarence: If I understand you correctly all you had to do to clear up the > error was activate Office 2003? I am doing testing setting up my own TS > and > ran into this exact issue. Not having an extra activation key to use I > haven't activated Office. Admins can run Office but not normal users.
> As to your comment on multiple sessions from the one copy I believe that > is > how TS is meant to work. I talked extensively with MS re: licensing and > they > reiterated to me several times that to be legit I had to buy 1 copy of > Office > for the Terminal Server itself. Any remote user to that TS could USE that > copy but had to have their own legitimate license as well. If I have 20 > users > that want to use Office via TS I need 21 licenses--one for each user and > one > for the TS itself. That means you only use the 1 TS copy for the install > and > the other 20 are to keep you legal.
> Cheers...
> "Clarence" wrote:
>> Late nights and long hours really do give you a brain fart!
>> Turns out that I had to register the software via telephone (exceeded my >> registration quota). And, although it allowed me to run under admin >> login >> after clearing this warning, it does not since this process is >> administrative, thus the error message.
>> Interesting that its' allowing multiple sessions to use this single >> installation (or is there something special about the MAPS versions). I >> surely do not want to violate any rules!
>> I do want to thank everyone for their assistance... Hope to be able to >> return the favor to the group someday soon.
>> "Clarence" <clare...@microkey.com> wrote in message >> news:e%237mZPDWGHA.752@TK2MSFTNGP02.phx.gbl... >> > Have a W2k3 TS up and running with all applications except those from >> > Office 2k3 Pro Suite.
>> > After reading many posts and documents on the installation process for >> > O2k3 Pro, I thought I was ready to go forward. Proceeded with the >> > installation as follows:
>> > - Start > Run > 'change user /install' > OK >> > - Installed office pro suite w/ default options >> > - Completed install and launched application [OK] >> > - Installed sp2 >> > - Again verified app launched OK >> > - Start > Run > 'change user /execute'
>> > Logged off session, then logged back in as a user and when I launch the >> > application modules, I get the following error (regardless of module):
>> > This feature is not available. For more information, contact your >> > system >> > administrator.
>> > Admins and power users have no issue running application, only users. >> > Anyone run across this issue before?
>> > Additionally, the install was from the MAPS. Is this an issue? Also, >> > since I have 10 licenses w/ MAPS for O2k3 Pro, how can I possibly >> > install >> > these since they are not volume licenses - just 10 individual keys?!
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