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Message from discussion Crap respsonse from Connex about bikes on trains.
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DJ  
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 More options Jan 5 2008, 7:27 am
Newsgroups: aus.bicycle
From: "DJ" <mrj...@bigpond.net.au>
Date: Sat, 5 Jan 2008 07:27:22 +1100
Local: Sat, Jan 5 2008 7:27 am
Subject: Re: Crap respsonse from Connex about bikes on trains.

"Vintage" <dontemai...@hotmail.com> wrote in message

news:477e25d1$1@dnews.tpgi.com.au...
> Well great to see the cut and past job from Connex that didn't address any
> of the concerns I raised with them over the bike ban on trains in peak
> hour.

> Lets me just say that if its dark in the arvo,  the rain hits hard,  the
> roads are REAL nasty I'm telling the wife to get the train still home with
> her bike instead of riding home that night.  We will cop any fine they
> want
> to throw at us or action taking as its still better than the worst case
> scenario of her on the roads in those conditions.   And I trust her skills
> on the road,  its just all the other nuts I don't trust and see daily.

> I take it when the new trains are here we are allowed back on?

> Here is the response about the bike scapegoat issue we are facing.

> "Thank you for your feedback to Metlink regarding bikes on trains.

> During the last two years, patronage has increased by 23% on Connex train
> services. Patronage is expected to continue to increase and a number of
> steps are being taken to increase the capacity of the train network to
> enable more passengers to be carried.

> The Victorian government has recently announced an order for 18 new
> suburban trains and 22 new V/Locity carriages. However, growing patronage
> has meant that a number of difficult operational decisions were required
> to
> maximise the number of passengers that can be carried on peak hour
> services. It is expected that the removal of bikes from the most congested
> parts of the network during peak hours will enable more passengers to be
> carried, providing significant environmental and community benefits.

> The restrictions for bikes are highly targeted and only apply to bikes
> travelling in the peak direction during peak times. For Connex trains, the
> ban only applies to services within Zone 1. Customers will continue to be
> able to travel at off-peak times and in the counter peak direction without
> restrictions. Similar rules exist in other Australian suburban train
> networks, including Brisbane and Perth.

> The Victorian Government and the public transport industry strongly
> support
> the use of public transport in conjunction with cycling and regret the
> need
> to restrict bikes from peak hour trains. Public transport users are
> encouraged to continue to use bikes in conjunction with public transport
> by
> leaving their bikes at the station at peak times and taking their bikes on
> trains during off-peak times. (who wants to leave a good bike at a station
> all day,  day in day out at the same time each day in most areas?)

> Lockers are provided at many Connex and V/Line stations.(Rubbish) Rental
> fees for
> lockers have been eliminated, with only a refundable deposit now required.
> Fees for the carriage of bikes on public transport have been eliminated.
> CCTV coverage at stations reduces the chances of theft. Six carriage
> trains
> are now operated on the majority of off-peak services, providing more room
> for bikes during the day, at night and on weekends.

> The Victorian Government recognises that there is more work to do in
> relation to bicycle storage at stations. The Department of Infrastructure
> is working with Connex and Bicycle Victoria to implement a bike cage
> storage facility at a suburban station as a trial. If successful(100 bikes
> NOT stolen) , more bike
> cages are likely to be implemented.

> Thank you for raising this matter with the Public Transport Division.

> Yours sincerely

> Adrian Webb
> Victorian Fare Policy Manager

>I can understand the issues on both sides, it's the same here in Sydney as
>it's always been regarding bikes in peak hour.I guess it's more in the case
>of trying to cater for the majority of passengers when the patronage is
>growing especially now in times of rising fuel costs.

I know it's frustrating about not allowing you to take your bike on the
train but i gather that in most cases, judging by your post, you only use
the train when the weather turns shit but most times your wife and perhaps
yourself would be commuting on the bike instead of using the train.I guess
it's hard to please all concerned.
Jeez, when does peak time finish in Melb? You stated it's dark and wet so
that tells me at this time of the year it'd have to be around 7.30 to 8pm so
usually peak time in the cities finish at around 7pm so I can't see why you
can't take the bike on at this time of the evening.

Regarding bike parking stations, some stations have got them and some not,
but it might be worth considering at times when the weather is bad to just
have a crappy cheap bike to chain up at the station near home and if it does
get pinched or vandalised, it's not such a big deal and leave the good one
at home for the good days of commuting.

cheers
DJ


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