Deafness Forum participates in a working group where we are working
with
government, airline and airport industry representatives to improve
aviation
access for people who are Deaf, Deafblind, have a hearing impairment,
or a
chronic disorder of the ear.
We are seeking your comments on in flight travel (that is when you get
on
the plane, not about the airport itself) for some upcoming meetings in
July.
This might include
- captioning of programs/movies
- safety demos/explanations
- emergency instructions
- assistance animals
- exit row seating
- travelling with carers or independently
- communication with flight attendants
- other alerts or information on board that you cannot hear
- other
If you have any examples, good or bad, of in flight experiences,
please let
me know by 7 July 2009.
We are covering airports in a separate meeting and I can seek feedback
about
that another time. Please limit your comments only to when you are on
board
the plane.
Please feel free to pass this message on to others who might have an
interest in providing comments.
I hope to hear from you so we can try to improve the in flight
experience in
future.
Regards
Nicole Lawder
Chief Executive Officer
Deafness Forum of Australia
I'd love to see improvements for HOH on board planes.
All those points mentioned need looking at and procedures put in place for
both staff and the HOH to follow when boarding a plane.
Mostly would love to see captioning on programs/movies as often I can't
follow the movie and end up very bored or just reading.
With the safety demos I found that I've always had to have a read through
the pamphlet they give you because I can't always follow the demo, can only
see them waving their arms around! And often the seats are too high and
can't see over them anyway to follow the demo. Hehe
Also, the travelling with carers is a big one for me, I don't like to travel
alone, just in case I miss some important emergency instruction while I'm on
board the plane, I get very anxious if there was to be an emergency
situation and had to act quickly that I would be lost as the airline
attendants aren't aware of my hearing loss.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of s...@netspace.net.au
Sent: Tuesday, 23 June 2009 9:54 AM
To: SHHH Support Group (Self Help for Hard of Hearing People)
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
Hi SHHH Googlegroupers,
An update from Deafness Forum-
Deafness Forum participates in a working group where we are working with
government, airline and airport industry representatives to improve aviation
access for people who are Deaf, Deafblind, have a hearing impairment, or a
chronic disorder of the ear.
We are seeking your comments on in flight travel (that is when you get on
the plane, not about the airport itself) for some upcoming meetings in July.
This might include
- captioning of programs/movies
- safety demos/explanations
- emergency instructions
- assistance animals
- exit row seating
- travelling with carers or independently
- communication with flight attendants
- other alerts or information on board that you cannot hear
- other
If you have any examples, good or bad, of in flight experiences, please let
me know by 7 July 2009.
We are covering airports in a separate meeting and I can seek feedback about
that another time. Please limit your comments only to when you are on board
the plane.
Please feel free to pass this message on to others who might have an
interest in providing comments.
I hope to hear from you so we can try to improve the in flight experience in
future.
Regards
Nicole Lawder
Chief Executive Officer
Deafness Forum of Australia
Why don't DVD's/itunes/inflight have whether or not there are subtitles listed on the description. Its becoming common for this not to be listed on the cover, which makes it impossible to determine wheter or not we are wasting our money on something we cant watch.
Would anyone be interested in a google group (and possibly emails etc to the companies distributors and studios that are not including subtitles), so that there is a list of offenders, and include stuff like "worst subtitles" "worst typos" "lips don't match sound offenders" that's a pet hate. Also a list of shows like law & order that use alot of face shots or other techniques which make it easier to follow what they are saying.
Is there anything out there like a cd which can show everyone what it is like to have a hearing loss (TRYING TO EXPLAIN THAT IT IS NOT LIKE TURNING THE BLOODY VOLUME DOWN, AND THAT TURNING THE TV UP DOESN'T HELP), or any info on those that have lost their middle range and how that effects us (both ears) with balance and other stuff that people just don't get, coz I've tried hearing aids (they just make the crap I don't want to hear louder, drowning out what I need to hear????), and advice for coping with noisy places like shopping centres and schools where I feel like im in a massive whirlwind and after an hour I'm having a meltdown for no reason.
Also whilst I'm at it, I have a 5 year old (perfect hearing) who because I cant hear the difference between many sounds hasn't learnt to make those sounds. He has a speech therapist, but she doesn't really understand that I cannot hear ANY difference between Chair and Care or Kip and Tip, etc although I can make the sounds, or I think I can?, hee he.
> From: ami...@iinet.net.au
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
> Date: Tue, 23 Jun 2009 11:12:40 +1000
> Hi Nicole,
> I'd love to see improvements for HOH on board planes.
> All those points mentioned need looking at and procedures put in place for
> both staff and the HOH to follow when boarding a plane.
> Mostly would love to see captioning on programs/movies as often I can't
> follow the movie and end up very bored or just reading.
> With the safety demos I found that I've always had to have a read through
> the pamphlet they give you because I can't always follow the demo, can only
> see them waving their arms around! And often the seats are too high and
> can't see over them anyway to follow the demo. Hehe
> Also, the travelling with carers is a big one for me, I don't like to travel
> alone, just in case I miss some important emergency instruction while I'm on
> board the plane, I get very anxious if there was to be an emergency
> situation and had to act quickly that I would be lost as the airline
> attendants aren't aware of my hearing loss.
> Thanks,
> Scrnuch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of s...@netspace.net.au
> Sent: Tuesday, 23 June 2009 9:54 AM
> To: SHHH Support Group (Self Help for Hard of Hearing People)
> Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working with
> government, airline and airport industry representatives to improve aviation
> access for people who are Deaf, Deafblind, have a hearing impairment, or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get on
> the plane, not about the airport itself) for some upcoming meetings in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences, please let
> me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback about
> that another time. Please limit your comments only to when you are on board
> the plane.
> Please feel free to pass this message on to others who might have an
> interest in providing comments.
> I hope to hear from you so we can try to improve the in flight experience in
> future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
I agree all the points are important. I have problems with ear pressure so I have to take my hearing aids out to put ear planes in so I dont have massive amount of ear pressure and pain during and after the flight. This means that I am even deafer than I am already. I can never understand the demos or messages that they put over the speaker. Luckily I usually have my husband who is my carer with me who can help but its frustrating. Captioning on the movies is a great idea. I am in a wheelchair at the present so I am required to travel with a carer anyway. I have a badge that tells everyone I am hearing impaired I wear it everywhere. I find that telling the flight attendants about it helps me. I did find last time I travelled that they were prepared to help me once I explained what the issues were.
Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)" <SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working
> with
> government, airline and airport industry representatives to improve
> aviation
> access for people who are Deaf, Deafblind, have a hearing impairment,
> or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get
> on
> the plane, not about the airport itself) for some upcoming meetings in
> July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences,
> please let
> me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback
> about
> that another time. Please limit your comments only to when you are on
> board
> the plane.
> Please feel free to pass this message on to others who might have an
> interest in providing comments.
> I hope to hear from you so we can try to improve the in flight
> experience in
> future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09 18:11:00
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Tuesday, 23 June 2009 7:18 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
I agree all the points are important. I have problems with ear pressure so I
have to take my hearing aids out to put ear planes in so I dont have massive
amount of ear pressure and pain during and after the flight. This means that
I am even deafer than I am already. I can never understand the demos or messages that they put over the speaker. Luckily I usually have my husband who is my carer with me who can help but its frustrating. Captioning on the movies is a great idea. I am in a wheelchair at the present so I am required
to travel with a carer anyway. I have a badge that tells everyone I am hearing impaired I wear it everywhere. I find that telling the flight attendants about it helps me. I did find last time I travelled that they were prepared to help me once I explained what the issues were.
Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)" <SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working
> with
> government, airline and airport industry representatives to improve
> aviation
> access for people who are Deaf, Deafblind, have a hearing impairment,
> or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get
> on
> the plane, not about the airport itself) for some upcoming meetings in
> July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences,
> please let
> me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback
> about
> that another time. Please limit your comments only to when you are on
> board
> the plane.
> Please feel free to pass this message on to others who might have an
> interest in providing comments.
> I hope to hear from you so we can try to improve the in flight
> experience in
> future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09 18:11:00
thanks for your contributions and suggestions.
As far as list of offenders go with regards to subtitles - I know
Media Access Australia have a provision where you can submit your
complaints
Thanks Christian, you beat me to it. Our cinema/DVD manager will get back to
you on past progress as a result of complaints.
We don't deal specifically with in-flight videos - no doubt many of those
that are shown have captions available, they are just not selected. A
complaint to the airline would be a good start.
cheers
Belinda Kerslake
Marketing Communications Manager
Media Access Australia
4.08, 22-36 Mountain Street
Ultimo 2007
Ph: 02 9212 6242
www.mediaaccess.org.au
Please note: I am available on Tuesdays, Wednesdays and Fridays
Media Access Australia (MAA) is an independent not-for-profit, public
benevolent institution and Australia's primary media access organisation.
Its primary role is to provide information about media access and to support
the development and application of technological solutions to media access
issues. This includes supporting development of captioning and audio
description for the Deaf and hearing impaired, and blind and vision
impaired.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Christian
Sent: Wednesday, 24 June 2009 8:55 AM
To: SHHH Support Group (Self Help for Hard of Hearing People)
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
Hi Drew,
thanks for your contributions and suggestions.
As far as list of offenders go with regards to subtitles - I know
Media Access Australia have a provision where you can submit your
complaints
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Tuesday, 23 June 2009 7:18 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
I agree all the points are important. I have problems with ear pressure so I
have to take my hearing aids out to put ear planes in so I dont have massive
amount of ear pressure and pain during and after the flight. This means that
I am even deafer than I am already. I can never understand the demos or messages that they put over the speaker. Luckily I usually have my husband who is my carer with me who can help but its frustrating. Captioning on the movies is a great idea. I am in a wheelchair at the present so I am required
to travel with a carer anyway. I have a badge that tells everyone I am hearing impaired I wear it everywhere. I find that telling the flight attendants about it helps me. I did find last time I travelled that they were prepared to help me once I explained what the issues were. Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)" <SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working > with government, airline and airport industry representatives to > improve aviation
> access for people who are Deaf, Deafblind, have a hearing impairment,
> or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get > on the plane, not about the airport itself) for some upcoming meetings > in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences, > please let me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback > about that another time. Please limit your comments only to when you > are on board
> the plane.
> Please feel free to pass this message on to others who might have an > interest in providing comments.
> I hope to hear from you so we can try to improve the in flight > experience in future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09 18:11:00
I got my badge from the SHHHH Resources Centre at Canterbury hospital when I
was working there Many years ago! viz -
"I am hearing impaired. Please face me!" or words to that effect. Denis
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Amicus
Sent: Wednesday, 24 June 2009 11:57 AM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
Hi Erin,
Wow, really interested about the badge. Where do you get those from?
Scrunch.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Tuesday, 23 June 2009 7:18 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
I agree all the points are important. I have problems with ear pressure so I
have to take my hearing aids out to put ear planes in so I dont have massive
amount of ear pressure and pain during and after the flight. This means that
I am even deafer than I am already. I can never understand the demos or messages that they put over the speaker. Luckily I usually have my husband who is my carer with me who can help but its frustrating. Captioning on the movies is a great idea. I am in a wheelchair at the present so I am required
to travel with a carer anyway. I have a badge that tells everyone I am hearing impaired I wear it everywhere. I find that telling the flight attendants about it helps me. I did find last time I travelled that they were prepared to help me once I explained what the issues were. Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)" <SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working > with government, airline and airport industry representatives to > improve aviation
> access for people who are Deaf, Deafblind, have a hearing impairment,
> or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get > on the plane, not about the airport itself) for some upcoming meetings > in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences, > please let me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback > about that another time. Please limit your comments only to when you > are on board
> the plane.
> Please feel free to pass this message on to others who might have an > interest in providing comments.
> I hope to hear from you so we can try to improve the in flight > experience in future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09 18:11:00
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.90/2198 - Release Date: 06/23/09
17:54:00
But I got mine from Hearing Solutions in Adelaide. This is part of guide dogs SA/NT. They give them out I think for free (cant remember) cause I lost mine down the laundry choot at the royal adelaide and I had to get another one quickly. They also have laminated posters both in A5 and A4 specifically for when you go to hospital to put on the door and/or above the bed. This is so you dont have to tell every staff member who sees you that you are hearing impaired, they loved it at memorial found it most helpful.
Hearing solutions could probably either post them or at least let you know where to get them from. I might give them a call for you and type another email with the result, unless anyone else knows where to get them from??
They say
I have a hearing loss
please face me
speak clearly
don't shout
write your message if necessary
and on the back it says hearing help card with a space to write your name
I hav just read the back of the card and it says to contact better hearing but I have lost their contact apart from the website.
I have found that I can put it into a badge holder with a pin and stick it to my clothes (like what they give out at conferences for your name) my Dad gave me one from a conference but I think a newsagency would probably sell them.
I'll get back to you with more information.
Theres only one problem and that is that because I am 27 people read the card and dont believe I am deaf but for those who do believe it helps me a lot. I wear it when in taxis, at shopping centres everywhere.
From Erin
----- Original Message ----- From: "Amicus" <ami...@iinet.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Wednesday, June 24, 2009 11:27 AM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
Hi Erin,
Wow, really interested about the badge. Where do you get those from?
Scrunch.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Tuesday, 23 June 2009 7:18 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
I agree all the points are important. I have problems with ear pressure so I
have to take my hearing aids out to put ear planes in so I dont have massive
amount of ear pressure and pain during and after the flight. This means that
I am even deafer than I am already. I can never understand the demos or
messages that they put over the speaker. Luckily I usually have my husband
who is my carer with me who can help but its frustrating. Captioning on the
movies is a great idea. I am in a wheelchair at the present so I am required
to travel with a carer anyway. I have a badge that tells everyone I am
hearing impaired I wear it everywhere. I find that telling the flight
attendants about it helps me. I did find last time I travelled that they
were prepared to help me once I explained what the issues were. Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)"
<SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working
> with government, airline and airport industry representatives to
> improve aviation
> access for people who are Deaf, Deafblind, have a hearing impairment,
> or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get
> on the plane, not about the airport itself) for some upcoming meetings
> in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences,
> please let me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback
> about that another time. Please limit your comments only to when you
> are on board
> the plane.
> Please feel free to pass this message on to others who might have an
> interest in providing comments.
> I hope to hear from you so we can try to improve the in flight
> experience in future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09
18:11:00
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.90/2198 - Release Date: 06/23/09 17:54:00
----- Original Message ----- From: "Denis McDonald" <mayd...@bigpond.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Wednesday, June 24, 2009 3:16 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
> I got my badge from the SHHHH Resources Centre at Canterbury hospital when > I
> was working there Many years ago! viz -
> "I am hearing impaired. Please face me!" or words to that effect. Denis
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Amicus
> Sent: Wednesday, 24 June 2009 11:57 AM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Hi Erin,
> Wow, really interested about the badge. Where do you get those from?
> Scrunch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Tuesday, 23 June 2009 7:18 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> I agree all the points are important. I have problems with ear pressure so > I
> have to take my hearing aids out to put ear planes in so I dont have > massive
> amount of ear pressure and pain during and after the flight. This means > that
> I am even deafer than I am already. I can never understand the demos or
> messages that they put over the speaker. Luckily I usually have my husband
> who is my carer with me who can help but its frustrating. Captioning on > the
> movies is a great idea. I am in a wheelchair at the present so I am > required
> to travel with a carer anyway. I have a badge that tells everyone I am
> hearing impaired I wear it everywhere. I find that telling the flight
> attendants about it helps me. I did find last time I travelled that they
> were prepared to help me once I explained what the issues were. Erin
> ----- Original Message ----- > From: <s...@netspace.net.au>
> To: "SHHH Support Group (Self Help for Hard of Hearing People)"
> <SHHHgroups@googlegroups.com>
> Sent: Tuesday, June 23, 2009 9:24 AM
> Subject: {SHHH Support Group} Inflight experiences - seeking your comment
>> Hi SHHH Googlegroupers,
>> An update from Deafness Forum-
>> Deafness Forum participates in a working group where we are working
>> with government, airline and airport industry representatives to
>> improve aviation
>> access for people who are Deaf, Deafblind, have a hearing impairment,
>> or a
>> chronic disorder of the ear.
>> We are seeking your comments on in flight travel (that is when you get
>> on the plane, not about the airport itself) for some upcoming meetings
>> in July.
>> This might include
>> - captioning of programs/movies
>> - safety demos/explanations
>> - emergency instructions
>> - assistance animals
>> - exit row seating
>> - travelling with carers or independently
>> - communication with flight attendants
>> - other alerts or information on board that you cannot hear
>> - other
>> If you have any examples, good or bad, of in flight experiences,
>> please let me know by 7 July 2009.
>> We are covering airports in a separate meeting and I can seek feedback
>> about that another time. Please limit your comments only to when you
>> are on board
>> the plane.
>> Please feel free to pass this message on to others who might have an
>> interest in providing comments.
>> I hope to hear from you so we can try to improve the in flight
>> experience in future.
>> Regards
>> Nicole Lawder
>> Chief Executive Officer
>> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.90/2198 - Release Date: 06/23/09 17:54:00
Yeah, can totally relate when you say people don't believe you have a
hearing loss. So frustrating!!
I actually had a work colleague say to me once that it was "all in my head".
I could tell you countless other stories of the ignorance of "hearing loss"
I have encountered out there.
I like the idea of the badge in some respects but I would be selective as to
who needs to know. If I'm having difficulty communicating, then yes I would
tell the person, that I'm hearing impaired so that they are aware and don't
start making assumptions like "you're a bit slow".
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Wednesday, 24 June 2009 4:56 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
But I got mine from Hearing Solutions in Adelaide. This is part of guide dogs SA/NT. They give them out I think for free (cant remember) cause I lost
mine down the laundry choot at the royal adelaide and I had to get another one quickly. They also have laminated posters both in A5 and A4 specifically
for when you go to hospital to put on the door and/or above the bed. This is so you dont have to tell every staff member who sees you that you are hearing impaired, they loved it at memorial found it most helpful. Hearing
solutions could probably either post them or at least let you know where to get them from. I might give them a call for you and type another email with the result, unless anyone else knows where to get them from??
They say
I have a hearing loss
please face me
speak clearly
don't shout
write your message if necessary
and on the back it says hearing help card with a space to write your name I
hav just read the back of the card and it says to contact better hearing but I have lost their contact apart from the website.
I have found that I can put it into a badge holder with a pin and stick it to my clothes (like what they give out at conferences for your name) my Dad gave me one from a conference but I think a newsagency would probably sell them.
I'll get back to you with more information.
Theres only one problem and that is that because I am 27 people read the card and dont believe I am deaf but for those who do believe it helps me a lot. I wear it when in taxis, at shopping centres everywhere. From Erin
----- Original Message ----- From: "Amicus" <ami...@iinet.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Wednesday, June 24, 2009 11:27 AM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
Hi Erin,
Wow, really interested about the badge. Where do you get those from?
Scrunch.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Tuesday, 23 June 2009 7:18 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
I agree all the points are important. I have problems with ear pressure so I
have to take my hearing aids out to put ear planes in so I dont have massive
amount of ear pressure and pain during and after the flight. This means that
I am even deafer than I am already. I can never understand the demos or
messages that they put over the speaker. Luckily I usually have my husband
who is my carer with me who can help but its frustrating. Captioning on the
movies is a great idea. I am in a wheelchair at the present so I am required
to travel with a carer anyway. I have a badge that tells everyone I am
hearing impaired I wear it everywhere. I find that telling the flight
attendants about it helps me. I did find last time I travelled that they
were prepared to help me once I explained what the issues were. Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)"
<SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working > with government, airline and airport industry representatives to > improve aviation access for people who are Deaf, Deafblind, have a > hearing impairment, or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get > on the plane, not about the airport itself) for some upcoming meetings > in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences, > please let me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback > about that another time. Please limit your comments only to when you > are on board the plane.
> Please feel free to pass this message on to others who might have an > interest in providing comments.
> I hope to hear from you so we can try to improve the in flight > experience in future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09
18:11:00
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.90/2198 - Release Date: 06/23/09 17:54:00
I understand some of your frustrations. I went to hearing solutions (in Adelaide) and did a lip reading course and we watched a video (with captions) showing scenarios of what it is like to have a hearing loss and possible ways of coping etc. (like at the drs when the dr calls you from the door and doesn't even bother coming up to you) now I sit in front of his door so I see him. There are countless examples. I hope things work out for you and your son. Is is possible for your dr GP or ENT dr or someone to explain the problem to the speech therapist a letter from them or something?? It must be very frustrating. I hope you are able to sort it out.
From Erin
----- Original Message ----- From: drew bloode To: shhhgroups@googlegroups.com Sent: Tuesday, June 23, 2009 11:31 AM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
Why don't DVD's/itunes/inflight have whether or not there are subtitles listed on the description. Its becoming common for this not to be listed on the cover, which makes it impossible to determine wheter or not we are wasting our money on something we cant watch.
Would anyone be interested in a google group (and possibly emails etc to the companies distributors and studios that are not including subtitles), so that there is a list of offenders, and include stuff like "worst subtitles" "worst typos" "lips don't match sound offenders" that's a pet hate. Also a list of shows like law & order that use alot of face shots or other techniques which make it easier to follow what they are saying.
Is there anything out there like a cd which can show everyone what it is like to have a hearing loss (TRYING TO EXPLAIN THAT IT IS NOT LIKE TURNING THE BLOODY VOLUME DOWN, AND THAT TURNING THE TV UP DOESN'T HELP), or any info on those that have lost their middle range and how that effects us (both ears) with balance and other stuff that people just don't get, coz I've tried hearing aids (they just make the crap I don't want to hear louder, drowning out what I need to hear????), and advice for coping with noisy places like shopping centres and schools where I feel like im in a massive whirlwind and after an hour I'm having a meltdown for no reason.
Also whilst I'm at it, I have a 5 year old (perfect hearing) who because I cant hear the difference between many sounds hasn't learnt to make those sounds. He has a speech therapist, but she doesn't really understand that I cannot hear ANY difference between Chair and Care or Kip and Tip, etc although I can make the sounds, or I think I can?, hee he.
cheers
drew
> From: ami...@iinet.net.au
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
> Date: Tue, 23 Jun 2009 11:12:40 +1000
> Hi Nicole,
> I'd love to see improvements for HOH on board planes.
> All those points mentioned need looking at and procedures put in place for
> both staff and the HOH to follow when boarding a plane.
> Mostly would love to see captioning on programs/movies as often I can't
> follow the movie and end up very bored or just reading.
> With the safety demos I found that I've always had to have a read through
> the pamphlet they give you because I can't always follow the demo, can only
> see them waving their arms around! And often the seats are too high and
> can't see over them anyway to follow the demo. Hehe
> Also, the travelling with carers is a big one for me, I don't like to travel
> alone, just in case I miss some important emergency instruction while I'm on
> board the plane, I get very anxious if there was to be an emergency
> situation and had to act quickly that I would be lost as the airline
> attendants aren't aware of my hearing loss.
> Thanks,
> Scrnuch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of s...@netspace.net.au
> Sent: Tuesday, 23 June 2009 9:54 AM
> To: SHHH Support Group (Self Help for Hard of Hearing People)
> Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working with
> government, airline and airport industry representatives to improve aviation
> access for people who are Deaf, Deafblind, have a hearing impairment, or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get on
> the plane, not about the airport itself) for some upcoming meetings in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences, please let
> me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback about
> that another time. Please limit your comments only to when you are on board
> the plane.
> Please feel free to pass this message on to others who might have an
> interest in providing comments.
> I hope to hear from you so we can try to improve the in flight experience in
> future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09 18:11:00
Scrunch How true! I have a copy of Better Hearing's Card (copy attached),
which I produce with the comment "If you wish to speak to me these are the
rules". Haven't had any problems , but if I did I am sure that I would be
rather rude. Because those people are Discriminating , and the "Anti
Discrimination Act" is on your side. Denis McDonald
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Amicus
Sent: Thursday, 25 June 2009 5:41 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
Hi Erin,
Thanks for this info.
Yeah, can totally relate when you say people don't believe you have a
hearing loss. So frustrating!!
I actually had a work colleague say to me once that it was "all in my head".
I could tell you countless other stories of the ignorance of "hearing loss"
I have encountered out there.
I like the idea of the badge in some respects but I would be selective as to
who needs to know. If I'm having difficulty communicating, then yes I would
tell the person, that I'm hearing impaired so that they are aware and don't
start making assumptions like "you're a bit slow".
Thanks,
Scrunch.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Wednesday, 24 June 2009 4:56 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
But I got mine from Hearing Solutions in Adelaide. This is part of guide dogs SA/NT. They give them out I think for free (cant remember) cause I lost
mine down the laundry choot at the royal adelaide and I had to get another one quickly. They also have laminated posters both in A5 and A4 specifically
for when you go to hospital to put on the door and/or above the bed. This is so you dont have to tell every staff member who sees you that you are hearing impaired, they loved it at memorial found it most helpful. Hearing
solutions could probably either post them or at least let you know where to get them from. I might give them a call for you and type another email with the result, unless anyone else knows where to get them from??
They say
I have a hearing loss
please face me
speak clearly
don't shout
write your message if necessary
and on the back it says hearing help card with a space to write your name I
hav just read the back of the card and it says to contact better hearing but I have lost their contact apart from the website.
I have found that I can put it into a badge holder with a pin and stick it to my clothes (like what they give out at conferences for your name) my Dad gave me one from a conference but I think a newsagency would probably sell them.
I'll get back to you with more information.
Theres only one problem and that is that because I am 27 people read the card and dont believe I am deaf but for those who do believe it helps me a lot. I wear it when in taxis, at shopping centres everywhere. From Erin
----- Original Message ----- From: "Amicus" <ami...@iinet.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Wednesday, June 24, 2009 11:27 AM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
Hi Erin,
Wow, really interested about the badge. Where do you get those from?
Scrunch.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Tuesday, 23 June 2009 7:18 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
I agree all the points are important. I have problems with ear pressure so I
have to take my hearing aids out to put ear planes in so I dont have massive
amount of ear pressure and pain during and after the flight. This means that
I am even deafer than I am already. I can never understand the demos or
messages that they put over the speaker. Luckily I usually have my husband
who is my carer with me who can help but its frustrating. Captioning on the
movies is a great idea. I am in a wheelchair at the present so I am required
to travel with a carer anyway. I have a badge that tells everyone I am
hearing impaired I wear it everywhere. I find that telling the flight
attendants about it helps me. I did find last time I travelled that they
were prepared to help me once I explained what the issues were. Erin
----- Original Message ----- From: <s...@netspace.net.au>
To: "SHHH Support Group (Self Help for Hard of Hearing People)"
<SHHHgroups@googlegroups.com>
Sent: Tuesday, June 23, 2009 9:24 AM
Subject: {SHHH Support Group} Inflight experiences - seeking your comment
> Hi SHHH Googlegroupers,
> An update from Deafness Forum-
> Deafness Forum participates in a working group where we are working > with government, airline and airport industry representatives to > improve aviation access for people who are Deaf, Deafblind, have a > hearing impairment, or a
> chronic disorder of the ear.
> We are seeking your comments on in flight travel (that is when you get > on the plane, not about the airport itself) for some upcoming meetings > in July.
> This might include
> - captioning of programs/movies
> - safety demos/explanations
> - emergency instructions
> - assistance animals
> - exit row seating
> - travelling with carers or independently
> - communication with flight attendants
> - other alerts or information on board that you cannot hear
> - other
> If you have any examples, good or bad, of in flight experiences, > please let me know by 7 July 2009.
> We are covering airports in a separate meeting and I can seek feedback > about that another time. Please limit your comments only to when you > are on board the plane.
> Please feel free to pass this message on to others who might have an > interest in providing comments.
> I hope to hear from you so we can try to improve the in flight > experience in future.
> Regards
> Nicole Lawder
> Chief Executive Officer
> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.88/2196 - Release Date: 06/22/09
18:11:00
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.90/2198 - Release Date: 06/23/09 17:54:00
Bit hard when the doctor that I saw in the hospital thought my whole condition (unable to walk pain, hearing loss) etc was in my head and that it was physcho somatic. Main other problem is taxi drivers and its mostly cause of my age. They dont believe that a 27 yo could be HOH. also I am not totally deaf so because I can hear a bit especially if they are facing me (and I try to lip read using the revision mirror cause most of them are foreigners with accents) and so cause I dont miss that much they dont believ theres any hearing loss.
Good luck. Hope a card helps.
Erin
----- Original Message ----- From: "Denis McDonald" <mayd...@bigpond.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Saturday, June 27, 2009 5:28 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
> Scrunch How true! I have a copy of Better Hearing's Card (copy attached),
> which I produce with the comment "If you wish to speak to me these are the
> rules". Haven't had any problems , but if I did I am sure that I would be
> rather rude. Because those people are Discriminating , and the "Anti
> Discrimination Act" is on your side. Denis McDonald
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Amicus
> Sent: Thursday, 25 June 2009 5:41 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Hi Erin,
> Thanks for this info.
> Yeah, can totally relate when you say people don't believe you have a
> hearing loss. So frustrating!!
> I actually had a work colleague say to me once that it was "all in my > head".
> I could tell you countless other stories of the ignorance of "hearing > loss"
> I have encountered out there.
> I like the idea of the badge in some respects but I would be selective as > to
> who needs to know. If I'm having difficulty communicating, then yes I > would
> tell the person, that I'm hearing impaired so that they are aware and > don't
> start making assumptions like "you're a bit slow".
> Thanks,
> Scrunch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Wednesday, 24 June 2009 4:56 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> But I got mine from Hearing Solutions in Adelaide. This is part of guide
> dogs SA/NT. They give them out I think for free (cant remember) cause I > lost
> mine down the laundry choot at the royal adelaide and I had to get > another
> one quickly. They also have laminated posters both in A5 and A4 > specifically
> for when you go to hospital to put on the door and/or above the bed. This
> is so you dont have to tell every staff member who sees you that you are
> hearing impaired, they loved it at memorial found it most helpful. Hearing
> solutions could probably either post them or at least let you know
> where to get them from. I might give them a call for you and type another
> email with the result, unless anyone else knows where to get them from??
> They say
> I have a hearing loss
> please face me
> speak clearly
> don't shout
> write your message if necessary
> and on the back it says hearing help card with a space to write your name > I
> hav just read the back of the card and it says to contact better hearing
> but I have lost their contact apart from the website.
> I have found that I can put it into a badge holder with a pin and stick it
> to my clothes (like what they give out at conferences for your name) my > Dad
> gave me one from a conference but I think a newsagency would probably sell
> them.
> I'll get back to you with more information.
> Theres only one problem and that is that because I am 27 people read the
> card and dont believe I am deaf but for those who do believe it helps me a
> lot. I wear it when in taxis, at shopping centres everywhere. From Erin
> ----- Original Message ----- > From: "Amicus" <ami...@iinet.net.au>
> To: <SHHHgroups@googlegroups.com>
> Sent: Wednesday, June 24, 2009 11:27 AM
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Hi Erin,
> Wow, really interested about the badge. Where do you get those from?
> Scrunch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Tuesday, 23 June 2009 7:18 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> I agree all the points are important. I have problems with ear pressure so > I
> have to take my hearing aids out to put ear planes in so I dont have > massive
> amount of ear pressure and pain during and after the flight. This means > that
> I am even deafer than I am already. I can never understand the demos or
> messages that they put over the speaker. Luckily I usually have my husband
> who is my carer with me who can help but its frustrating. Captioning on > the
> movies is a great idea. I am in a wheelchair at the present so I am > required
> to travel with a carer anyway. I have a badge that tells everyone I am
> hearing impaired I wear it everywhere. I find that telling the flight
> attendants about it helps me. I did find last time I travelled that they
> were prepared to help me once I explained what the issues were. Erin
> ----- Original Message ----- > From: <s...@netspace.net.au>
> To: "SHHH Support Group (Self Help for Hard of Hearing People)"
> <SHHHgroups@googlegroups.com>
> Sent: Tuesday, June 23, 2009 9:24 AM
> Subject: {SHHH Support Group} Inflight experiences - seeking your comment
>> Hi SHHH Googlegroupers,
>> An update from Deafness Forum-
>> Deafness Forum participates in a working group where we are working
>> with government, airline and airport industry representatives to
>> improve aviation access for people who are Deaf, Deafblind, have a
>> hearing impairment, or a
>> chronic disorder of the ear.
>> We are seeking your comments on in flight travel (that is when you get
>> on the plane, not about the airport itself) for some upcoming meetings
>> in July.
>> This might include
>> - captioning of programs/movies
>> - safety demos/explanations
>> - emergency instructions
>> - assistance animals
>> - exit row seating
>> - travelling with carers or independently
>> - communication with flight attendants
>> - other alerts or information on board that you cannot hear
>> - other
>> If you have any examples, good or bad, of in flight experiences,
>> please let me know by 7 July 2009.
>> We are covering airports in a separate meeting and I can seek feedback
>> about that another time. Please limit your comments only to when you
>> are on board the plane.
>> Please feel free to pass this message on to others who might have an
>> interest in providing comments.
>> I hope to hear from you so we can try to improve the in flight
>> experience in future.
>> Regards
>> Nicole Lawder
>> Chief Executive Officer
>> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.93/2204 - Release Date: 06/26/09 18:00:00
Erin I think I misquoted name of Act, I think Disabilities Discrimination
Act is more like it. Do you have a copy of an Audio Gram of your Hearing
Loss. That should convince any one. Denis
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Erin Mckenzie-Christensen
Sent: Saturday, 27 June 2009 6:17 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
Bit hard when the doctor that I saw in the hospital thought my whole condition (unable to walk pain, hearing loss) etc was in my head and that it
was physcho somatic. Main other problem is taxi drivers and its mostly cause
of my age. They dont believe that a 27 yo could be HOH. also I am not totally deaf so because I can hear a bit especially if they are facing me (and I try to lip read using the revision mirror cause most of them are foreigners with accents) and so cause I dont miss that much they dont believ
theres any hearing loss.
Good luck. Hope a card helps.
Erin
----- Original Message ----- From: "Denis McDonald" <mayd...@bigpond.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Saturday, June 27, 2009 5:28 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
> Scrunch How true! I have a copy of Better Hearing's Card (copy attached),
> which I produce with the comment "If you wish to speak to me these are the
> rules". Haven't had any problems , but if I did I am sure that I would be
> rather rude. Because those people are Discriminating , and the "Anti
> Discrimination Act" is on your side. Denis McDonald
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Amicus
> Sent: Thursday, 25 June 2009 5:41 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Hi Erin,
> Thanks for this info.
> Yeah, can totally relate when you say people don't believe you have a
> hearing loss. So frustrating!!
> I actually had a work colleague say to me once that it was "all in my > head".
> I could tell you countless other stories of the ignorance of "hearing > loss"
> I have encountered out there.
> I like the idea of the badge in some respects but I would be selective as > to
> who needs to know. If I'm having difficulty communicating, then yes I > would
> tell the person, that I'm hearing impaired so that they are aware and > don't
> start making assumptions like "you're a bit slow".
> Thanks,
> Scrunch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Wednesday, 24 June 2009 4:56 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> But I got mine from Hearing Solutions in Adelaide. This is part of guide
> dogs SA/NT. They give them out I think for free (cant remember) cause I > lost
> mine down the laundry choot at the royal adelaide and I had to get > another
> one quickly. They also have laminated posters both in A5 and A4 > specifically
> for when you go to hospital to put on the door and/or above the bed. This
> is so you dont have to tell every staff member who sees you that you are
> hearing impaired, they loved it at memorial found it most helpful. Hearing
> solutions could probably either post them or at least let you know
> where to get them from. I might give them a call for you and type another
> email with the result, unless anyone else knows where to get them from??
> They say
> I have a hearing loss
> please face me
> speak clearly
> don't shout
> write your message if necessary
> and on the back it says hearing help card with a space to write your name > I
> hav just read the back of the card and it says to contact better hearing
> but I have lost their contact apart from the website.
> I have found that I can put it into a badge holder with a pin and stick it
> to my clothes (like what they give out at conferences for your name) my > Dad
> gave me one from a conference but I think a newsagency would probably sell
> them.
> I'll get back to you with more information.
> Theres only one problem and that is that because I am 27 people read the
> card and dont believe I am deaf but for those who do believe it helps me a
> lot. I wear it when in taxis, at shopping centres everywhere. From Erin
> ----- Original Message ----- > From: "Amicus" <ami...@iinet.net.au>
> To: <SHHHgroups@googlegroups.com>
> Sent: Wednesday, June 24, 2009 11:27 AM
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Hi Erin,
> Wow, really interested about the badge. Where do you get those from?
> Scrunch.
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Tuesday, 23 June 2009 7:18 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> I agree all the points are important. I have problems with ear pressure so
> I
> have to take my hearing aids out to put ear planes in so I dont have > massive
> amount of ear pressure and pain during and after the flight. This means > that
> I am even deafer than I am already. I can never understand the demos or
> messages that they put over the speaker. Luckily I usually have my husband
> who is my carer with me who can help but its frustrating. Captioning on > the
> movies is a great idea. I am in a wheelchair at the present so I am > required
> to travel with a carer anyway. I have a badge that tells everyone I am
> hearing impaired I wear it everywhere. I find that telling the flight
> attendants about it helps me. I did find last time I travelled that they
> were prepared to help me once I explained what the issues were. Erin
> ----- Original Message ----- > From: <s...@netspace.net.au>
> To: "SHHH Support Group (Self Help for Hard of Hearing People)"
> <SHHHgroups@googlegroups.com>
> Sent: Tuesday, June 23, 2009 9:24 AM
> Subject: {SHHH Support Group} Inflight experiences - seeking your comment
>> Hi SHHH Googlegroupers,
>> An update from Deafness Forum-
>> Deafness Forum participates in a working group where we are working
>> with government, airline and airport industry representatives to
>> improve aviation access for people who are Deaf, Deafblind, have a
>> hearing impairment, or a
>> chronic disorder of the ear.
>> We are seeking your comments on in flight travel (that is when you get
>> on the plane, not about the airport itself) for some upcoming meetings
>> in July.
>> This might include
>> - captioning of programs/movies
>> - safety demos/explanations
>> - emergency instructions
>> - assistance animals
>> - exit row seating
>> - travelling with carers or independently
>> - communication with flight attendants
>> - other alerts or information on board that you cannot hear
>> - other
>> If you have any examples, good or bad, of in flight experiences,
>> please let me know by 7 July 2009.
>> We are covering airports in a separate meeting and I can seek feedback
>> about that another time. Please limit your comments only to when you
>> are on board the plane.
>> Please feel free to pass this message on to others who might have an
>> interest in providing comments.
>> I hope to hear from you so we can try to improve the in flight
>> experience in future.
>> Regards
>> Nicole Lawder
>> Chief Executive Officer
>> Deafness Forum of Australia
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.93/2204 - Release Date: 06/26/09 18:00:00
Yeah I do but I wouldn't show a taxi driver. I think the hospital believed me eventually! I know the Act your meaning. I intend to put a complaint into DACSSA eventually. I am not well enough yet. The whole time there was a nightmare and they need to fix it in a nice way. I want to be able to explain to drs who treated me what is wrong and how my treating drs have fixed (or not fixed) my mobility problems. At the moment they are still not sure why what is happening is happening so I have to wait at least until that is sorted. The hearing thing was separate but should be included.
Thanks
Erin
----- Original Message ----- From: "Denis McDonald" <mayd...@bigpond.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Saturday, June 27, 2009 6:06 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
> Erin I think I misquoted name of Act, I think Disabilities Discrimination
> Act is more like it. Do you have a copy of an Audio Gram of your Hearing
> Loss. That should convince any one. Denis
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Saturday, 27 June 2009 6:17 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Bit hard when the doctor that I saw in the hospital thought my whole
> condition (unable to walk pain, hearing loss) etc was in my head and that > it
> was physcho somatic. Main other problem is taxi drivers and its mostly > cause
> of my age. They dont believe that a 27 yo could be HOH. also I am not
> totally deaf so because I can hear a bit especially if they are facing me
> (and I try to lip read using the revision mirror cause most of them are
> foreigners with accents) and so cause I dont miss that much they dont > believ
> theres any hearing loss.
> Good luck. Hope a card helps.
> Erin
> ----- Original Message ----- > From: "Denis McDonald" <mayd...@bigpond.net.au>
> To: <SHHHgroups@googlegroups.com>
> Sent: Saturday, June 27, 2009 5:28 PM
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
>> Scrunch How true! I have a copy of Better Hearing's Card (copy attached),
>> which I produce with the comment "If you wish to speak to me these are >> the
>> rules". Haven't had any problems , but if I did I am sure that I would be
>> rather rude. Because those people are Discriminating , and the "Anti
>> Discrimination Act" is on your side. Denis McDonald
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Amicus
>> Sent: Thursday, 25 June 2009 5:41 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> Hi Erin,
>> Thanks for this info.
>> Yeah, can totally relate when you say people don't believe you have a
>> hearing loss. So frustrating!!
>> I actually had a work colleague say to me once that it was "all in my
>> head".
>> I could tell you countless other stories of the ignorance of "hearing
>> loss"
>> I have encountered out there.
>> I like the idea of the badge in some respects but I would be selective as
>> to
>> who needs to know. If I'm having difficulty communicating, then yes I
>> would
>> tell the person, that I'm hearing impaired so that they are aware and
>> don't
>> start making assumptions like "you're a bit slow".
>> Thanks,
>> Scrunch.
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Erin Mckenzie-Christensen
>> Sent: Wednesday, 24 June 2009 4:56 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> But I got mine from Hearing Solutions in Adelaide. This is part of guide
>> dogs SA/NT. They give them out I think for free (cant remember) cause I
>> lost
>> mine down the laundry choot at the royal adelaide and I had to get
>> another
>> one quickly. They also have laminated posters both in A5 and A4
>> specifically
>> for when you go to hospital to put on the door and/or above the bed. >> This
>> is so you dont have to tell every staff member who sees you that you are
>> hearing impaired, they loved it at memorial found it most helpful. >> Hearing
>> solutions could probably either post them or at least let you know
>> where to get them from. I might give them a call for you and type another
>> email with the result, unless anyone else knows where to get them from??
>> They say
>> I have a hearing loss
>> please face me
>> speak clearly
>> don't shout
>> write your message if necessary
>> and on the back it says hearing help card with a space to write your name
>> I
>> hav just read the back of the card and it says to contact better hearing
>> but I have lost their contact apart from the website.
>> I have found that I can put it into a badge holder with a pin and stick >> it
>> to my clothes (like what they give out at conferences for your name) my
>> Dad
>> gave me one from a conference but I think a newsagency would probably >> sell
>> them.
>> I'll get back to you with more information.
>> Theres only one problem and that is that because I am 27 people read the
>> card and dont believe I am deaf but for those who do believe it helps me >> a
>> lot. I wear it when in taxis, at shopping centres everywhere. From Erin
>> ----- Original Message ----- >> From: "Amicus" <ami...@iinet.net.au>
>> To: <SHHHgroups@googlegroups.com>
>> Sent: Wednesday, June 24, 2009 11:27 AM
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> Hi Erin,
>> Wow, really interested about the badge. Where do you get those from?
>> Scrunch.
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Erin Mckenzie-Christensen
>> Sent: Tuesday, 23 June 2009 7:18 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> I agree all the points are important. I have problems with ear pressure >> so
>> I
>> have to take my hearing aids out to put ear planes in so I dont have
>> massive
>> amount of ear pressure and pain during and after the flight. This means
>> that
>> I am even deafer than I am already. I can never understand the demos or
>> messages that they put over the speaker. Luckily I usually have my >> husband
>> who is my carer with me who can help but its frustrating. Captioning on
>> the
>> movies is a great idea. I am in a wheelchair at the present so I am
>> required
>> to travel with a carer anyway. I have a badge that tells everyone I am
>> hearing impaired I wear it everywhere. I find that telling the flight
>> attendants about it helps me. I did find last time I travelled that they
>> were prepared to help me once I explained what the issues were. Erin
>> ----- Original Message ----- >> From: <s...@netspace.net.au>
>> To: "SHHH Support Group (Self Help for Hard of Hearing People)"
>> <SHHHgroups@googlegroups.com>
>> Sent: Tuesday, June 23, 2009 9:24 AM
>> Subject: {SHHH Support Group} Inflight experiences - seeking your comment
>>> Hi SHHH Googlegroupers,
>>> An update from Deafness Forum-
>>> Deafness Forum participates in a working group where we are working
>>> with government, airline and airport industry representatives to
>>> improve aviation access for people who are Deaf, Deafblind, have a
>>> hearing impairment, or a
>>> chronic disorder of the ear.
>>> We are seeking your comments on in flight travel (that is when you get
>>> on the plane, not about the airport itself) for some upcoming meetings
>>> in July.
>>> This might include
>>> - captioning of programs/movies
>>> - safety demos/explanations
>>> - emergency instructions
>>> - assistance animals
>>> - exit row seating
>>> - travelling with carers or independently
>>> - communication with flight attendants
>>> - other alerts or information on board that you cannot hear
>>> - other
>>> If you have any examples, good or bad, of in flight experiences,
>>> please let me know by 7 July 2009.
>>> We are covering airports in a separate meeting and I can seek feedback
>>> about that another time. Please limit your comments only to when you
>>> are on board the plane.
>>> Please feel free to pass this message on to others who might have an
>>> interest in providing comments.
>>> I hope to hear from you so we can try to improve the in flight
>>> experience in future.
>>> Regards
>>> Nicole Lawder
>>> Chief Executive Officer
>>> Deafness Forum of Australia
Late reply to your topic, I know... a bit slack.. I still have 50-odd unread
emails in my inbox that are 'starred" so I get back to them!!
I find in-flight announcements suck - I can't understand a word, and I think
the attendants make a joke of seeing how fast they can say what they "need
to but could not be bothered saying". On the upside, I often fly
virgin-atlantic to Hong Kong. as HK is bilingual officially, most things
have subtitles. the other thing i do a lot is watch foreign movies on
flights as they have subs :)
I guess i am lucky i am vegetarian too, so i don't have to try to hear what
meals are on offer. they usually bring my meal out before everyone else's.
The other thing I do is wear a MedicAlert emblem on a chain on my neck, and
when I have problems I turn it to show people - I'm going to get a bracelet
version of the same thing, as that is more obvious if I want it to be...
people often doubt it when i tell them I can't hear, as they don't beleive a
professional cannot hear! or, on the other extreme, I have had one woman who
decicded I wasn't up to scratch, and wanted to go elsewhere when she
realised I was hearing impaired. Her husband got a bit scared when I opened
the door and said, "ok, bye bye, have a good night. you might want to read
up on the disabilities discrimination act sometime" and he herded his wife
back inside and tried to patch things
up. by then all I wanted to do was sit and re-charge for 15minutes,
but no such luxury! I do often get asked where my accent is from, and
one can see a penny drop when I say I am half deaf :)
anyway, that's just a
bit of (late) input from me. I am a bit disappointed now as I have
been back in Sydney for 6 months doing some locum work, but I have
been enticed back to HK to work again. I had hoped to meet some of yo
guys whilst i was here but as the say time flies... not sure i was
having that much fun, but the time went just the same..
> Yeah I do but I wouldn't show a taxi driver. I think the hospital believed
> me eventually! I know the Act your meaning. I intend to put a complaint
> into
> DACSSA eventually. I am not well enough yet. The whole time there was a
> nightmare and they need to fix it in a nice way. I want to be able to
> explain to drs who treated me what is wrong and how my treating drs have
> fixed (or not fixed) my mobility problems. At the moment they are still not
> sure why what is happening is happening so I have to wait at least until
> that is sorted. The hearing thing was separate but should be included.
> Thanks
> Erin
> ----- Original Message -----
> From: "Denis McDonald" <mayd...@bigpond.net.au>
> To: <SHHHgroups@googlegroups.com>
> Sent: Saturday, June 27, 2009 6:06 PM
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> > Erin I think I misquoted name of Act, I think Disabilities Discrimination
> > Act is more like it. Do you have a copy of an Audio Gram of your Hearing
> > Loss. That should convince any one. Denis
> > -----Original Message-----
> > From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com]
> On
> > Behalf Of Erin Mckenzie-Christensen
> > Sent: Saturday, 27 June 2009 6:17 PM
> > To: SHHHgroups@googlegroups.com
> > Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> > comment
> > Bit hard when the doctor that I saw in the hospital thought my whole
> > condition (unable to walk pain, hearing loss) etc was in my head and that
> > it
> > was physcho somatic. Main other problem is taxi drivers and its mostly
> > cause
> > of my age. They dont believe that a 27 yo could be HOH. also I am not
> > totally deaf so because I can hear a bit especially if they are facing me
> > (and I try to lip read using the revision mirror cause most of them are
> > foreigners with accents) and so cause I dont miss that much they dont
> > believ
> > theres any hearing loss.
> > Good luck. Hope a card helps.
> > Erin
> > ----- Original Message -----
> > From: "Denis McDonald" <mayd...@bigpond.net.au>
> > To: <SHHHgroups@googlegroups.com>
> > Sent: Saturday, June 27, 2009 5:28 PM
> > Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> > comment
> >> Scrunch How true! I have a copy of Better Hearing's Card (copy
> attached),
> >> which I produce with the comment "If you wish to speak to me these are
> >> the
> >> rules". Haven't had any problems , but if I did I am sure that I would
> be
> >> rather rude. Because those people are Discriminating , and the "Anti
> >> Discrimination Act" is on your side. Denis McDonald
> >> -----Original Message-----
> >> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com]
> On
> >> Behalf Of Amicus
> >> Sent: Thursday, 25 June 2009 5:41 PM
> >> To: SHHHgroups@googlegroups.com
> >> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> >> comment
> >> Hi Erin,
> >> Thanks for this info.
> >> Yeah, can totally relate when you say people don't believe you have a
> >> hearing loss. So frustrating!!
> >> I actually had a work colleague say to me once that it was "all in my
> >> head".
> >> I could tell you countless other stories of the ignorance of "hearing
> >> loss"
> >> I have encountered out there.
> >> I like the idea of the badge in some respects but I would be selective
> as
> >> to
> >> who needs to know. If I'm having difficulty communicating, then yes I
> >> would
> >> tell the person, that I'm hearing impaired so that they are aware and
> >> don't
> >> start making assumptions like "you're a bit slow".
> >> Thanks,
> >> Scrunch.
> >> -----Original Message-----
> >> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com]
> On
> >> Behalf Of Erin Mckenzie-Christensen
> >> Sent: Wednesday, 24 June 2009 4:56 PM
> >> To: SHHHgroups@googlegroups.com
> >> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> >> comment
> >> But I got mine from Hearing Solutions in Adelaide. This is part of guide
> >> dogs SA/NT. They give them out I think for free (cant remember) cause I
> >> lost
> >> mine down the laundry choot at the royal adelaide and I had to get
> >> another
> >> one quickly. They also have laminated posters both in A5 and A4
> >> specifically
> >> for when you go to hospital to put on the door and/or above the bed.
> >> This
> >> is so you dont have to tell every staff member who sees you that you are
> >> hearing impaired, they loved it at memorial found it most helpful.
> >> Hearing
> >> solutions could probably either post them or at least let you know
> >> where to get them from. I might give them a call for you and type
> another
> >> email with the result, unless anyone else knows where to get them from??
> >> They say
> >> I have a hearing loss
> >> please face me
> >> speak clearly
> >> don't shout
> >> write your message if necessary
> >> and on the back it says hearing help card with a space to write your
> name
> >> I
> >> hav just read the back of the card and it says to contact better hearing
> >> but I have lost their contact apart from the website.
> >> I have found that I can put it into a badge holder with a pin and stick
> >> it
> >> to my clothes (like what they give out at conferences for your name) my
> >> Dad
> >> gave me one from a conference but I think a newsagency would probably
> >> sell
> >> them.
> >> I'll get back to you with more information.
> >> Theres only one problem and that is that because I am 27 people read the
> >> card and dont believe I am deaf but for those who do believe it helps me
> >> a
> >> lot. I wear it when in taxis, at shopping centres everywhere. From Erin
> >> ----- Original Message -----
> >> From: "Amicus" <ami...@iinet.net.au>
> >> To: <SHHHgroups@googlegroups.com>
> >> Sent: Wednesday, June 24, 2009 11:27 AM
> >> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> >> comment
> >> Hi Erin,
> >> Wow, really interested about the badge. Where do you get those from?
> >> Scrunch.
> >> -----Original Message-----
> >> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com]
> On
> >> Behalf Of Erin Mckenzie-Christensen
> >> Sent: Tuesday, 23 June 2009 7:18 PM
> >> To: SHHHgroups@googlegroups.com
> >> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> >> comment
> >> I agree all the points are important. I have problems with ear pressure
> >> so
> >> I
> >> have to take my hearing aids out to put ear planes in so I dont have
> >> massive
> >> amount of ear pressure and pain during and after the flight. This means
> >> that
> >> I am even deafer than I am already. I can never understand the demos or
> >> messages that they put over the speaker. Luckily I usually have my
> >> husband
> >> who is my carer with me who can help but its frustrating. Captioning on
> >> the
> >> movies is a great idea. I am in a wheelchair at the present so I am
> >> required
> >> to travel with a carer anyway. I have a badge that tells everyone I am
> >> hearing impaired I wear it everywhere. I find that telling the flight
> >> attendants about it helps me. I did find last time I travelled that they
> >> were prepared to help me once I explained what the issues were. Erin
> >> ----- Original Message -----
> >> From: <s...@netspace.net.au>
> >> To: "SHHH Support Group (Self
Thanks for your input, this was really interesting and I praise you for
taking charge of the situation like you did.
It does sadden me though that as technology is developing offering those
that are hoh/deaf more opportunities to interact within society what seems
to be holding us back is the lack of public awareness and that we are often
looked down upon or seen as not capable.
I have to agree with you I've seemed to "impress" a number of people through
out my working life of my capabilities when they were so quick to make up
their own minds of my limitations.
Well done Mick, keep pushing on for all of us out there hoh/deaf.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
Behalf Of Mick Wilson
Sent: Thursday, 13 August 2009 10:41 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
Hi Erin and Scrunch,
Late reply to your topic, I know... a bit slack.. I still have 50-odd unread
emails in my inbox that are 'starred" so I get back to them!!
I find in-flight announcements suck - I can't understand a word, and I think
the attendants make a joke of seeing how fast they can say what they "need
to but could not be bothered saying". On the upside, I often fly
virgin-atlantic to Hong Kong. as HK is bilingual officially, most things
have subtitles. the other thing i do a lot is watch foreign movies on
flights as they have subs :)
I guess i am lucky i am vegetarian too, so i don't have to try to hear what
meals are on offer. they usually bring my meal out before everyone else's.
The other thing I do is wear a MedicAlert emblem on a chain on my neck, and
when I have problems I turn it to show people - I'm going to get a bracelet
version of the same thing, as that is more obvious if I want it to be...
people often doubt it when i tell them I can't hear, as they don't beleive a
professional cannot hear! or, on the other extreme, I have had one woman who
decicded I wasn't up to scratch, and wanted to go elsewhere when she
realised I was hearing impaired. Her husband got a bit scared when I opened
the door and said, "ok, bye bye, have a good night. you might want to read
up on the disabilities discrimination act sometime" and he herded his wife
back inside and tried to patch things up. by then all I wanted to do was sit
and re-charge for 15minutes, but no such luxury! I do often get asked where
my accent is from, and one can see a penny drop when I say I am half deaf :)
anyway, that's just a bit of (late) input from me. I am a bit disappointed
now as I have been back in Sydney for 6 months doing some locum work, but I
have been enticed back to HK to work again. I had hoped to meet some of yo
guys whilst i was here but as the say time flies... not sure i was having
that much fun, but the time went just the same..
Yeah I do but I wouldn't show a taxi driver. I think the hospital believed
me eventually! I know the Act your meaning. I intend to put a complaint into
DACSSA eventually. I am not well enough yet. The whole time there was a
nightmare and they need to fix it in a nice way. I want to be able to
explain to drs who treated me what is wrong and how my treating drs have
fixed (or not fixed) my mobility problems. At the moment they are still not
sure why what is happening is happening so I have to wait at least until
that is sorted. The hearing thing was separate but should be included.
Thanks
Erin
----- Original Message -----
From: "Denis McDonald" <mayd...@bigpond.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Saturday, June 27, 2009 6:06 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
> Erin I think I misquoted name of Act, I think Disabilities Discrimination
> Act is more like it. Do you have a copy of an Audio Gram of your Hearing
> Loss. That should convince any one. Denis
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Saturday, 27 June 2009 6:17 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Bit hard when the doctor that I saw in the hospital thought my whole
> condition (unable to walk pain, hearing loss) etc was in my head and that
> it
> was physcho somatic. Main other problem is taxi drivers and its mostly
> cause
> of my age. They dont believe that a 27 yo could be HOH. also I am not
> totally deaf so because I can hear a bit especially if they are facing me
> (and I try to lip read using the revision mirror cause most of them are
> foreigners with accents) and so cause I dont miss that much they dont
> believ
> theres any hearing loss.
> Good luck. Hope a card helps.
> Erin
> ----- Original Message -----
> From: "Denis McDonald" <mayd...@bigpond.net.au>
> To: <SHHHgroups@googlegroups.com>
> Sent: Saturday, June 27, 2009 5:28 PM
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
>> Scrunch How true! I have a copy of Better Hearing's Card (copy attached),
>> which I produce with the comment "If you wish to speak to me these are
>> the
>> rules". Haven't had any problems , but if I did I am sure that I would be
>> rather rude. Because those people are Discriminating , and the "Anti
>> Discrimination Act" is on your side. Denis McDonald
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Amicus
>> Sent: Thursday, 25 June 2009 5:41 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> Hi Erin,
>> Thanks for this info.
>> Yeah, can totally relate when you say people don't believe you have a
>> hearing loss. So frustrating!!
>> I actually had a work colleague say to me once that it was "all in my
>> head".
>> I could tell you countless other stories of the ignorance of "hearing
>> loss"
>> I have encountered out there.
>> I like the idea of the badge in some respects but I would be selective as
>> to
>> who needs to know. If I'm having difficulty communicating, then yes I
>> would
>> tell the person, that I'm hearing impaired so that they are aware and
>> don't
>> start making assumptions like "you're a bit slow".
>> Thanks,
>> Scrunch.
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Erin Mckenzie-Christensen
>> Sent: Wednesday, 24 June 2009 4:56 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> But I got mine from Hearing Solutions in Adelaide. This is part of guide
>> dogs SA/NT. They give them out I think for free (cant remember) cause I
>> lost
>> mine down the laundry choot at the royal adelaide and I had to get
>> another
>> one quickly. They also have laminated posters both in A5 and A4
>> specifically
>> for when you go to hospital to put on the door and/or above the bed.
>> This
>> is so you dont have to tell every staff member who sees you that you are
>> hearing impaired, they loved it at memorial found it most helpful.
>> Hearing
>> solutions could probably either post them or at least let you know
>> where to get them from. I might give them a call for you and type another
>> email with the result, unless anyone else knows where to get them from??
>> They say
>> I have a hearing loss
>> please face me
>> speak clearly
>> don't shout
>> write your message if necessary
>> and on the back it says hearing help card with a space to write your name
>> I
>> hav just read the back of the card and it says to contact better hearing
>> but I have lost their contact apart from the website.
>> I have found that I can put it into a badge holder with a pin and stick
>> it
>> to my clothes (like what they give out at conferences for your name) my
>> Dad
>> gave me one from a conference but I think a newsagency would probably
>> sell
>> them.
>> I'll get back to you with more information.
>> Theres only one problem and that is that because I am 27 people read the
>> card and dont believe I am deaf but for those who do believe it helps me
>> a
>> lot. I wear it when in taxis, at shopping centres everywhere. From Erin
>> ----- Original Message -----
>> From: "Amicus" <ami...@iinet.net.au>
>> To: <SHHHgroups@googlegroups.com>
>> Sent: Wednesday, June 24, 2009 11:27 AM
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> Hi Erin,
>> Wow, really interested about the badge. Where do you get those from?
>> Scrunch.
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Erin Mckenzie-Christensen
>> Sent: Tuesday, 23 June 2009 7:18 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> I agree all the points are important. I have problems with ear pressure
>> so
>> I
>> have to take my hearing aids out to put ear planes in so I dont have
>> massive
>> amount of ear pressure and pain during and after the flight. This means
>> that
>> I am even deafer than I am already. I can never understand the demos or
>> messages that they put over the speaker. Luckily I usually have my
>> husband
>> who is my carer with
MessageI think you are so right but its not only deaf/hoh people who are treated this way its people with any disability especially invisible ones like deaf/pain. It seems to me since I have been in a wheelchair that the majority of taxi drivers seem to think I am intellectually disabled because I am in a wheelchair! I wonder how many others find this? I think there is a certain lack of education to society about all disabilties which is bad.
Erin
----- Original Message ----- From: Amicus To: SHHHgroups@googlegroups.com Sent: Friday, August 14, 2009 5:34 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
Hi Mick,
Thanks for your input, this was really interesting and I praise you for taking charge of the situation like you did.
It does sadden me though that as technology is developing offering those that are hoh/deaf more opportunities to interact within society what seems to be holding us back is the lack of public awareness and that we are often looked down upon or seen as not capable.
I have to agree with you I've seemed to "impress" a number of people through out my working life of my capabilities when they were so quick to make up their own minds of my limitations.
Well done Mick, keep pushing on for all of us out there hoh/deaf.
Scrunch.
-----Original Message-----
From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On Behalf Of Mick Wilson
Sent: Thursday, 13 August 2009 10:41 PM
To: SHHHgroups@googlegroups.com
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your comment
Hi Erin and Scrunch,
Late reply to your topic, I know... a bit slack.. I still have 50-odd unread emails in my inbox that are 'starred" so I get back to them!!
I find in-flight announcements suck - I can't understand a word, and I think the attendants make a joke of seeing how fast they can say what they "need to but could not be bothered saying". On the upside, I often fly virgin-atlantic to Hong Kong. as HK is bilingual officially, most things have subtitles. the other thing i do a lot is watch foreign movies on flights as they have subs :)
I guess i am lucky i am vegetarian too, so i don't have to try to hear what meals are on offer. they usually bring my meal out before everyone else's.
The other thing I do is wear a MedicAlert emblem on a chain on my neck, and when I have problems I turn it to show people - I'm going to get a bracelet version of the same thing, as that is more obvious if I want it to be... people often doubt it when i tell them I can't hear, as they don't beleive a professional cannot hear! or, on the other extreme, I have had one woman who decicded I wasn't up to scratch, and wanted to go elsewhere when she realised I was hearing impaired. Her husband got a bit scared when I opened the door and said, "ok, bye bye, have a good night. you might want to read up on the disabilities discrimination act sometime" and he herded his wife back inside and tried to patch things up. by then all I wanted to do was sit and re-charge for 15minutes, but no such luxury! I do often get asked where my accent is from, and one can see a penny drop when I say I am half deaf :)
anyway, that's just a bit of (late) input from me. I am a bit disappointed now as I have been back in Sydney for 6 months doing some locum work, but I have been enticed back to HK to work again. I had hoped to meet some of yo guys whilst i was here but as the say time flies... not sure i was having that much fun, but the time went just the same..
Yeah I do but I wouldn't show a taxi driver. I think the hospital believed
me eventually! I know the Act your meaning. I intend to put a complaint into
DACSSA eventually. I am not well enough yet. The whole time there was a
nightmare and they need to fix it in a nice way. I want to be able to
explain to drs who treated me what is wrong and how my treating drs have
fixed (or not fixed) my mobility problems. At the moment they are still not
sure why what is happening is happening so I have to wait at least until
that is sorted. The hearing thing was separate but should be included.
Thanks
Erin
----- Original Message -----
From: "Denis McDonald" <mayd...@bigpond.net.au>
To: <SHHHgroups@googlegroups.com>
Sent: Saturday, June 27, 2009 6:06 PM
Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
comment
> Erin I think I misquoted name of Act, I think Disabilities Discrimination
> Act is more like it. Do you have a copy of an Audio Gram of your Hearing
> Loss. That should convince any one. Denis
> -----Original Message-----
> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
> Behalf Of Erin Mckenzie-Christensen
> Sent: Saturday, 27 June 2009 6:17 PM
> To: SHHHgroups@googlegroups.com
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
> Bit hard when the doctor that I saw in the hospital thought my whole
> condition (unable to walk pain, hearing loss) etc was in my head and that
> it
> was physcho somatic. Main other problem is taxi drivers and its mostly
> cause
> of my age. They dont believe that a 27 yo could be HOH. also I am not
> totally deaf so because I can hear a bit especially if they are facing me
> (and I try to lip read using the revision mirror cause most of them are
> foreigners with accents) and so cause I dont miss that much they dont
> believ
> theres any hearing loss.
> Good luck. Hope a card helps.
> Erin
> ----- Original Message -----
> From: "Denis McDonald" <mayd...@bigpond.net.au>
> To: <SHHHgroups@googlegroups.com>
> Sent: Saturday, June 27, 2009 5:28 PM
> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
> comment
>> Scrunch How true! I have a copy of Better Hearing's Card (copy attached),
>> which I produce with the comment "If you wish to speak to me these are
>> the
>> rules". Haven't had any problems , but if I did I am sure that I would be
>> rather rude. Because those people are Discriminating , and the "Anti
>> Discrimination Act" is on your side. Denis McDonald
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Amicus
>> Sent: Thursday, 25 June 2009 5:41 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> Hi Erin,
>> Thanks for this info.
>> Yeah, can totally relate when you say people don't believe you have a
>> hearing loss. So frustrating!!
>> I actually had a work colleague say to me once that it was "all in my
>> head".
>> I could tell you countless other stories of the ignorance of "hearing
>> loss"
>> I have encountered out there.
>> I like the idea of the badge in some respects but I would be selective as
>> to
>> who needs to know. If I'm having difficulty communicating, then yes I
>> would
>> tell the person, that I'm hearing impaired so that they are aware and
>> don't
>> start making assumptions like "you're a bit slow".
>> Thanks,
>> Scrunch.
>> -----Original Message-----
>> From: SHHHgroups@googlegroups.com [mailto:SHHHgroups@googlegroups.com] On
>> Behalf Of Erin Mckenzie-Christensen
>> Sent: Wednesday, 24 June 2009 4:56 PM
>> To: SHHHgroups@googlegroups.com
>> Subject: {SHHH Support Group} Re: Inflight experiences - seeking your
>> comment
>> But I got mine from Hearing Solutions in Adelaide. This is part of guide
>> dogs SA/NT. They give them out I think for free (cant remember) cause I
>> lost
>> mine down the laundry choot at the royal adelaide and I had to get
>> another
>> one quickly. They also have laminated posters both in A5 and A4
>> specifically
>> for when you go to hospital to put on the door and/or above the bed.
>> This
>> is so you dont have to tell every staff member who sees you that you are
>> hearing impaired, they loved it at memorial found it most helpful.
>> Hearing
>> solutions could probably either post them or at least let you know
>> where to get them from. I might give them a call for you and type another
>> email with the result, unless anyone else knows where to get them from??
>> They say
>> I have a hearing loss
>> please face me
>> speak clearly
>> don't shout
>> write your message if necessary
>> and on the back it says hearing help card with a space to write your name
>> I
>> hav just read the back of the card and it says to contact better hearing
>> but I have lost their contact apart from the website.
>> I have found that I can put it into a badge holder with a pin and stick
>> it
>> to my clothes (like what they give out at conferences for your name) my
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