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salenook  
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 More options Aug 20, 4:30 am
From: salenook
Date: Tue, 19 Aug 2008 11:30:45 -0700 (PDT)
Local: Wed, Aug 20 2008 4:30 am
Subject: Our system has experienced a temporary problem
I have had this trouble for days now and cannot figure out why.  I
have tried to upload an html and add a meta tag (which shows up on my
front page).  My website is http://salenook.com and any help would be
great.  Thanks in advance!

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developdaly  
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 More options Aug 20, 4:34 am
From: developdaly
Date: Tue, 19 Aug 2008 11:34:38 -0700 (PDT)
Local: Wed, Aug 20 2008 4:34 am
Subject: Re: Our system has experienced a temporary problem
I'm not real sure what your question is, but I see a verification META
tag in your HTML: <meta name="verify-v1" content="2iCS4sn4i/
VABKRs6CYaQywvSbnf0m3kIfajJYA7IFc=" />

On Aug 19, 1:30 pm, salenook wrote:


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salenook  
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 More options Aug 20, 4:50 am
From: salenook
Date: Tue, 19 Aug 2008 11:50:40 -0700 (PDT)
Local: Wed, Aug 20 2008 4:50 am
Subject: Re: Our system has experienced a temporary problem
Sorry about not being more specific, but for the last few days no
matter if I try verifying my site for webmaster tools via meta tag or
html I get the error "Our system has experienced a temporary problem."
linking to this page http://www.google.com/support/webmasters/bin/answer.py?answer=35638&h....
I have gotten it for about a week now, however, I was able to
successfully uploaded a sitemap to webmaster tools, but I cannot do
anything else with it.  I was wondering what might be the problem?

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originalmatt  
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 More options Aug 20, 4:14 pm
From: originalmatt
Date: Tue, 19 Aug 2008 23:14:02 -0700 (PDT)
Local: Wed, Aug 20 2008 4:14 pm
Subject: Re: Our system has experienced a temporary problem
I'm having the same problem with http://www.edgestudios.com.  I've
tried both META and HTML the past few days and receive the same "Our
system has experienced a temporary problem" error.  Alternatively, I
directed Google to my sitemap on the website and it found it without
issue.  I'm curious if something isn't wrong with the verification
tool.

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JohnMu Google employee  
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 More options Aug 20, 10:47 pm
From: JohnMu
Date: Wed, 20 Aug 2008 05:47:36 -0700 (PDT)
Local: Wed, Aug 20 2008 10:47 pm
Subject: Re: Our system has experienced a temporary problem
salenook, can you try verifying with your meta tag again? It looks
like we might have had trouble reaching your site for a bit there.
Also, could you remove the hidden text on the bottom of your pages?
That would be very appreciated :-).

originalmatt, I can't open your site at all at the moment. Perhaps the
verification system is running into similar issues? If so, you might
want to check with your hoster to see if there's anything blocking our
access.

Hope it helps!
John


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originalmatt  
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 More options Aug 21, 8:08 pm
From: originalmatt
Date: Thu, 21 Aug 2008 03:08:50 -0700 (PDT)
Local: Thurs, Aug 21 2008 8:08 pm
Subject: Re: Our system has experienced a temporary problem
JohnMu, that's strange.  I see in the logs where Google Sitemaps
accesses the website each time I click the "Verify" link.  I've tried
Opera and Firefox on WinXP and Safari and Firefox on Mac.  No problems
connecting.  You on Linux?  It's the only OS I haven't tried.  Here is
the log entries created by Google but still fails to validate. It's
returning the proper HTTP Status codes.  I'm going to dig through the
firewall as well.

2008-08-21 09:59:38 GET /google771bb5398d973b24.html - - 66.249.85.69
HTTP/1.1 Google-Sitemaps/1.0 - 200 247
2008-08-21 09:59:38 GET /noexist_771bb5398d973b24.html - -
66.249.85.69 HTTP/1.1 Google-Sitemaps/1.0 - 404 1772
2008-08-21 09:59:49 GET /Default.aspx - - 66.249.85.69 HTTP/1.1 Google-
Sitemaps/1.0 - 200 7761

Thanks for your time!


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JohnMu Google employee  
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 More options Aug 21, 11:52 pm
From: JohnMu
Date: Thu, 21 Aug 2008 06:52:10 -0700 (PDT)
Local: Thurs, Aug 21 2008 11:52 pm
Subject: Re: Our system has experienced a temporary problem
Hi originalmatt

I'm using Firefox 3 on Windows XP, but I see the same issues when I
use "wget" from my Linux workstation, so it doesn't appear to be tied
to the browser or operating system. Here's what I see in the shell
when I use wget:

 wget --timeout=240 http://www.edgestudios.com/
--14:37:58--  http://www.edgestudios.com/
           => `index.html.3'
Resolving www.edgestudios.com... 162.42.230.108
Connecting to www.edgestudios.com|162.42.230.108|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed
out) in headers.
Retrying.
(...)

I'm just using 240 seconds as an example timeout here (I don't know
what the Googlebot uses :-)). This might be something you would want
to look into, even if you can see the verification access in your log
files.

Hope it helps!
John


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XatraX  
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 More options Aug 21, 11:56 pm
From: XatraX
Date: Thu, 21 Aug 2008 06:56:34 -0700 (PDT)
Local: Thurs, Aug 21 2008 11:56 pm
Subject: Re: Our system has experienced a temporary problem
I'm also having troubles verifying one of our sites. I've been trying
for at least 3 months to verify the site www.archx.eu. I have no
problems verifying other sites, but this one always gives the well
known "Our system has experienced a temporary problem."-error.

Is there anything that can be done?
tnx


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JohnMu Google employee  
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 More options Aug 22, 12:06 am
From: JohnMu
Date: Thu, 21 Aug 2008 07:06:25 -0700 (PDT)
Local: Fri, Aug 22 2008 12:06 am
Subject: Re: Our system has experienced a temporary problem
Hi XatraX and welcome to the groups!

When I try to access your site with wget, I get redirected and
redirected and redirected ... You can see it here:

$ wget www.archx.eu
--15:02:47--  http://www.archx.eu/
           => `index.html.3'
Resolving www.archx.eu... 194.50.177.110
Connecting to www.archx.eu|194.50.177.110|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: wrongbrowser.html [following]
--15:02:47--  http://www.archx.eu/wrongbrowser.html
           => `wrongbrowser.html'
Reusing existing connection to www.archx.eu:80.
HTTP request sent, awaiting response... 302 Found
Location: http://www.archx.eu/index.php [following]
--15:02:47--  http://www.archx.eu/index.php
           => `index.php'
Reusing existing connection to www.archx.eu:80.
HTTP request sent, awaiting response... 302 Found
Location: wrongbrowser.html [following]
--15:02:48--  http://www.archx.eu/wrongbrowser.html
           => `wrongbrowser.html'
(...)

In general, your website should allow for all browsers to access it.
If you are worried that a user might be having a sub-optimal
experience due to his choice of browser, I would recommend adjusting
your website accordingly :-) or, at the very least, giving the user a
warning but still allowing him to attempt to use the website. Without
being able to access your website, the Webmaster Tools verification
system is most likely going to fail as well.

Hope it helps!
John


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originalmatt  
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 More options Aug 22, 6:31 pm
From: originalmatt
Date: Fri, 22 Aug 2008 01:31:30 -0700 (PDT)
Local: Fri, Aug 22 2008 6:31 pm
Subject: Re: Our system has experienced a temporary problem
JohnMu, it looks like our firewall IDS/IPS was dropping the traffic in
these cases.  I'm unsure as to why at this point.  However, I was able
to isolate Google IP traffic and lower the IDS/IPS rule set
accordingly, which finally allowed me to successfully Verify. I'll
post my findings as to what may be causing the IDS/IPS system to
trigger a false positive.  I'm curious if it isn't related to a new
threat.  Thank you for your help!

On Aug 21, 9:52 am, JohnMu wrote:


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JohnMu Google employee  
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 More options Aug 22, 8:52 pm
From: JohnMu
Date: Fri, 22 Aug 2008 03:52:52 -0700 (PDT)
Local: Fri, Aug 22 2008 8:52 pm
Subject: Re: Our system has experienced a temporary problem
Thanks for your feedback, originalmatt! It would definitely be great
to hear back from you with more details once you have them.

Cheers
John


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Tim Abracadabra  
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 More options Aug 22, 10:01 pm
From: Tim Abracadabra
Date: Fri, 22 Aug 2008 05:01:50 -0700 (PDT)
Local: Fri, Aug 22 2008 10:01 pm
Subject: Re: Our system has experienced a temporary problem
Thanks originalmatt,

Seems like yet another example of a provider\firewall
blocking Google.

Thanks so much for the feedback.
It could be very beneficial to others.

All the best,
Abracadabra
On Aug 22, 4:31 am, originalmatt wrote:


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