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Boris Masis  
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 More options Aug 21 2008, 4:09 am
From: Boris Masis
Date: Wed, 20 Aug 2008 11:09:13 -0700 (PDT)
Local: Thurs, Aug 21 2008 4:09 am
Subject: Re: An easy way to make your 404 pages useful!
Hi John,

I'm seeing the same javascript error Mike reported in IE7. (both on
other people's pages and my own)

On Aug 19, 3:35 pm, JohnMu wrote:


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JohnMu Google employee  
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 More options Aug 21 2008, 4:35 am
From: JohnMu
Date: Wed, 20 Aug 2008 11:35:02 -0700 (PDT)
Local: Thurs, Aug 21 2008 4:35 am
Subject: Re: An easy way to make your 404 pages useful!
Hi everyone
We're looking into the reported issues -- thanks for your patience!

Keep the reports coming!

JLH, I imagine your blog has a special button style defined. If you
could put the code back on, I'm sure we can work out some CSS to make
the button look more buttony :)

Thanks
John


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JLH  
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 More options Aug 21 2008, 5:18 am
From: JLH
Date: Wed, 20 Aug 2008 12:18:23 -0700 (PDT)
Local: Thurs, Aug 21 2008 5:18 am
Subject: Re: An easy way to make your 404 pages useful!
I've hooked it up again, we'll give it a run...

http://www.jlh-design.com/latest-coments/

Is URL that inspires the great-googley suggested URL (nice!).

The "Google Search" is very much un-googley which seems odd for a
company who probably is into branding a bit.  Looks the same in
firefox and IE, except that it actually works in firefox, and in IE is
creates a whole new url that also is a 404 after clicking the gray
area that suppose to be a button: http://www.jlh-design.com/latest-coments/?q=latest+comments

On Aug 20, 1:35 pm, JohnMu wrote:


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JohnMu Google employee  
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 More options Aug 21 2008, 6:11 am
From: JohnMu
Date: Wed, 20 Aug 2008 13:11:04 -0700 (PDT)
Local: Thurs, Aug 21 2008 6:11 am
Subject: Re: An easy way to make your 404 pages useful!
Hi JLH
Firebug helps you to find and try out CSS really easily -- you could
for instance try the following CSS code (you can place it in the
stylesheet or just within the widget snippet):

  #goog-wm #goog-wm-qt { border: 1px solid #999; }
  #goog-wm #goog-wm-sb { border: 2px outset #d7b9c9; }

The missing borders are caused by your style.css, line 16:
* {margin: 0; padding: 0; border: 0; list-style: none;}
Without "border: 0" it will show the borders properly (though it also
changes other elements within your design, so I wouldn't remove it
before making a backup :-)).

Hope it helps!

John

PS The engineers are looking at that IE issue too.


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JLH  
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 More options Aug 21 2008, 6:41 am
From: JLH
Date: Wed, 20 Aug 2008 13:41:08 -0700 (PDT)
Local: Thurs, Aug 21 2008 6:41 am
Subject: Re: An easy way to make your 404 pages useful!
THANK YOU, that looks much better!

On Aug 20, 3:11 pm, JohnMu wrote:


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RainboRick  
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 More options Aug 21 2008, 10:57 am
From: RainboRick
Date: Wed, 20 Aug 2008 17:57:16 -0700 (PDT)
Local: Thurs, Aug 21 2008 10:57 am
Subject: Re: An easy way to make your 404 pages useful!
The CSS controls are provided to you so that you can customize the
appearance of the information that Google supplies through the
JavaScript so that they meld with your site's overall look and
appearance.  The page in the Webmaster Tools console that generates
the code includes a link to documentation for adjusting them, but it's
strictly optional.  The default settings are pretty benign and
shouldn't cause any problems.  Note that the article on
seoroundtable.com has been updated to report that the problems they
encountered were due to the server not returning a 404 response code.

I've put this code on three sites now across two Apache-based servers
with an ErrorDocument setting in the .htaccess file which points at
custom a 404 page on each of them.  That seems to be the key.


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webado  
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 More options Aug 21 2008, 11:46 am
From: webado
Date: Wed, 20 Aug 2008 18:46:20 -0700 (PDT)
Local: Thurs, Aug 21 2008 11:46 am
Subject: Re: An easy way to make your 404 pages useful!
My server does return a 404 and uses a default error page called
404.shtml .
The way it actually works is to show the content of the 404.shtml page
while preserving the original url that was requested and returning a
404 response code.

I believe this is why this script isn't working for me properly.

I will try to override this and see how it goes.

On Aug 20, 8:57 pm, RainboRick wrote:


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webado  
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 More options Aug 21 2008, 11:56 am
From: webado
Date: Wed, 20 Aug 2008 18:56:09 -0700 (PDT)
Local: Thurs, Aug 21 2008 11:56 am
Subject: Re: An easy way to make your 404 pages useful!
OK, it works a bit better.
My 404.shtml page contains just this:

<!--#include virtual="error-404.php"-->

And it's error-404.php that does the deed.

I added thsi to my .htaccess file to bypass 404.shtml:

ErrorDocument 404 /error-404.php

Still no suggested urls, but at least now the search works.

melinas-music.com/discography.html

melinas-music.com/discography

melinas-music.com/discograph

and any other similar url.

On Aug 20, 9:46 pm, webado wrote:


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JohnMu Google employee  
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 More options Aug 21 2008, 6:38 pm
From: JohnMu
Date: Thu, 21 Aug 2008 01:38:43 -0700 (PDT)
Local: Thurs, Aug 21 2008 6:38 pm
Subject: Re: An easy way to make your 404 pages useful!
Hi everyone
It looks like the engineers here were able to tweak some things to
improve how it works in some browsers, yay! While returning a proper
404 result code is really, really, REALLY important for file-not-found
pages, it's not required for this widget (but if I catch you not
returning a 404 I'll... uhm... be unhappy). You can verify the 404
code by using one of the many server header checkers out there.

Also, keep in mind that if you're using your .htaccess file to point
to the 404 page, accessing the 404 page directly might not return a
404 code - that is normal. However, if you access a URL that doesn't
exist, you should see the proper result code. It can be confusing at
first :-).

I'd love to see more of your 404 page examples!

John


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bluegill01  
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 More options Aug 22 2008, 12:56 am
From: bluegill01
Date: Thu, 21 Aug 2008 07:56:48 -0700 (PDT)
Local: Fri, Aug 22 2008 12:56 am
Subject: Re: An easy way to make your 404 pages useful!
This looks very promising.  I will have to give it a try. Is there a
possibility that in the near future Google can come up with a snippet
of code for websites that cannot be verified by a meta tag or html
page?  I have a blog that is with quickblogcast from GoDaddy (and
millions of others have this same template based blog format) and I
cannot get it to verify for Google webmaster tools.  Just thought that
maybe a snippet of code that could be installed in the side bar or
somthing similar would do the job and make it so virtually everyone
could use Google webmaster tools for their websites. :)

On Aug 21, 4:38 am, JohnMu wrote:


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cristina  
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 More options Aug 22 2008, 11:23 pm
From: cristina
Date: Fri, 22 Aug 2008 06:23:14 -0700 (PDT)
Local: Fri, Aug 22 2008 11:23 pm
Subject: Re: An easy way to make your 404 pages useful!
Hi bluegill,
You do not need to verify site ownership in
Google Webmaster Tools for the
Google error 404 widget.

Add your site URL to Google Webmaster Tools,
go to Tools, and from there to
Enhance 404 pages
and follow the instructions.
You do not need to verify site ownership for that.

Cristina.

On Aug 21, 3:56 pm, bluegill01 wrote:


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JohnMu Google employee  
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 More options Aug 22 2008, 11:45 pm
From: JohnMu
Date: Fri, 22 Aug 2008 06:45:56 -0700 (PDT)
Local: Fri, Aug 22 2008 11:45 pm
Subject: Re: An easy way to make your 404 pages useful!
Hi everyone

JLH indirectly asked how we find the HTML sitemap pages in his blog
post at http://www.jlh-design.com/2008/08/sitemap/ so I'd like to make
a short comment on that. It's actually pretty simple, we just look for
a URL that looks like an HTML sitemap page, something like "/
sitemap.htm" or just "/sitemap" (etc). So if you would like the widget
to point to your HTML sitemap page, you can either make sure that your
sitemap page is called "/sitemap.htm" (or similar) or, this might be
even easier, just put the link on your 404 page yourself :-).

Also, we've seen that some people have preferred to hide the search
box for whatever reason. You're certainly free to do that, if you
want. The simplest way to do that is just to add the following to your
CSS code in the "style" section:
  #goog-wm form {display:none;}
If you decide to do that, I would recommend using either a search box
for your site below the widget, using a Google Custom Search Engine
( http://www.google.com/cse ) or even Google Site Search (
http://www.google.com/sitesearch/ ) instead. The setup for a CSE &
Site Search gives you a lot of options, it might be worth trying out
in any case. Don't leave your visitors hanging without a way to find
what they want on your site!

Hope it helps!
John


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wilderness  
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 More options Aug 23 2008, 6:53 am
From: wilderness
Date: Fri, 22 Aug 2008 13:53:19 -0700 (PDT)
Local: Sat, Aug 23 2008 6:53 am
Subject: Re: An easy way to make your 404 pages useful!
My page works, sort of, depending on what you type in. If you add or
subtract a letter of an internal URL it works, but for more generic
errors it will give nothing at all?

Also I read the section on adjusting the CSS but could not seem to be
able to insert a space between the seatch box and the button and or
just make it look like my custom search which is very nice looking on
my page.

Any ideas how to fix these problems?


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webado  
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 More options Aug 23 2008, 10:05 am
From: webado
Date: Fri, 22 Aug 2008 17:05:58 -0700 (PDT)
Local: Sat, Aug 23 2008 10:05 am
Subject: Re: An easy way to make your 404 pages useful!
Err... with more css tinkering ;)

To add a space between the search box and the button you either add
some margin-top to the button or margin-bottom to the text input, all
under the id what applies.

Something like:

#goog-wm input {margin-bottom: 20px;}

On Aug 22, 4:53 pm, wilderness wrote:


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michaelsowa  
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 More options Aug 24 2008, 12:27 am
From: michaelsowa
Date: Sat, 23 Aug 2008 07:27:30 -0700 (PDT)
Local: Sun, Aug 24 2008 12:27 am
Subject: Re: An easy way to make your 404 pages useful!
Hi John,

Debugged the error. If this helps any its falling over on this line in
the widget js file.: "b.innerHTML=a"

When I use Firefox all is ok.  I have IE setup to fall over on all
errors, which is probably why other people can see the IE version ok.

Cheers

Mike

On Aug 20, 7:09 pm, Boris Masis wrote:


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kandi111777  
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 More options Aug 25 2008, 6:58 am
From: kandi111777
Date: Sun, 24 Aug 2008 13:58:50 -0700 (PDT)
Local: Mon, Aug 25 2008 6:58 am
Subject: Re: An easy way to make your 404 pages useful!
This is fantastic! I just found it in my Webmaster Tools and installed
it on my website. Thank you so much for continuing to increase the
offerings that you provide users with. I really love Google!

www.kandiandkeith.com/404_error.aspx - check it out!

On Aug 19, 1:55 pm, JohnMu wrote:


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webado  
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 More options Aug 25 2008, 7:03 am
From: webado
Date: Sun, 24 Aug 2008 14:03:22 -0700 (PDT)
Local: Mon, Aug 25 2008 7:03 am
Subject: Re: An easy way to make your 404 pages useful!
Kandi .... I wasn't  trying to get the page www.kandiandkeith.com/your-page-stinks
....

Don't you think it's a tad overdone? LOL

On Aug 24, 4:58 pm, kandi111777 wrote:


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kandi111777  
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 More options Aug 25 2008, 7:09 am
From: kandi111777
Date: Sun, 24 Aug 2008 14:09:40 -0700 (PDT)
Local: Mon, Aug 25 2008 7:09 am
Subject: Re: An easy way to make your 404 pages useful!
Hi Webado,
Thank you so much for taking a look...I removed the images because I
think they could be misleading. Hopefully the page looks better now.
Thank you again, I really appreciate your feedback.

Kandi

On Aug 24, 5:03 pm, webado wrote:


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webado  
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 More options Aug 25 2008, 8:38 am
From: webado
Date: Sun, 24 Aug 2008 15:38:47 -0700 (PDT)
Local: Mon, Aug 25 2008 8:38 am
Subject: Re: An easy way to make your 404 pages useful!
OK, so where's the search box?
LOL

On Aug 24, 5:09 pm, kandi111777 wrote:


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kandi111777  
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 More options Aug 25 2008, 10:28 am
From: kandi111777
Date: Sun, 24 Aug 2008 17:28:07 -0700 (PDT)
Local: Mon, Aug 25 2008 10:28 am
Subject: Re: An easy way to make your 404 pages useful!
Really? You can't see it? I just checked it and it's there.

Wait, I just checked in IE7 and it's missing but it works fine in
FireFox. I wonder why it doesn't work in IE?

On Aug 24, 6:38 pm, webado wrote:


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webado  
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 More options Aug 25 2008, 12:37 pm
From: webado
Date: Sun, 24 Aug 2008 19:37:52 -0700 (PDT)
Local: Mon, Aug 25 2008 12:37 pm
Subject: Re: An easy way to make your 404 pages useful!
I think it's because you have a form inside a form. Or rather the
Google 404 error script which produces a form is located within the
scope of another form you have on your page.

Or so it seems to me from looking at the source code.

On Aug 24, 8:28 pm, kandi111777 wrote:


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webado  
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 More options Aug 25 2008, 12:39 pm
From: webado
Date: Sun, 24 Aug 2008 19:39:50 -0700 (PDT)
Local: Mon, Aug 25 2008 12:39 pm
Subject: Re: An easy way to make your 404 pages useful!
I'm also getting a javascript error in IE7 - Line11 -  Unknown runtime
error - yeah, very helpful LOL

On Aug 24, 8:28 pm, kandi111777 wrote:


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mrclyght  
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(2 users)  More options Aug 25 2008, 11:15 pm
From: mrclyght
Date: Mon, 25 Aug 2008 06:15:16 -0700 (PDT)
Local: Mon, Aug 25 2008 11:15 pm
Subject: Re: An easy way to make your 404 pages useful!
I seem to be having some problems with getting my site index once
again. It was once index at 13000 pages and now it only has 4000.
www.medchoiceny.com. Can you tell me what is going wrong with my site?

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webado  
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(2 users)  More options Aug 26 2008, 12:04 am
From: webado
Date: Mon, 25 Aug 2008 07:04:28 -0700 (PDT)
Local: Tues, Aug 26 2008 12:04 am
Subject: Re: An easy way to make your 404 pages useful!
Wrong thread. Please start your own thread for help with your issue.

On 25 août, 09:15, mrclyght wrote:


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JohnMu Google employee  
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 More options Aug 26 2008, 12:45 am
From: JohnMu
Date: Mon, 25 Aug 2008 07:45:43 -0700 (PDT)
Local: Tues, Aug 26 2008 12:45 am
Subject: Re: An easy way to make your 404 pages useful!
Hi Kandi

It looks like you have a "form" element across your complete page.
This is most likely confusing IE as our JavaScript also uses a "form"
to let the user search (and nested forms are by definition not
allowed, meaning browsers can interpret it differently). If possible,
I would suggest removing the "form" on your page as it doesn't seem to
be required there - or moving the JavaScript so that it is outside of
your form. I know this is sometimes complicated on ASP.NET (I fought
with it myself for many years :-)), but it should be possible
somehow.

Let me know how it goes. I think the team is looking at a solution for
these kinds of situations as well, but who knows, perhaps you're
faster than we are :-).

John


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